About The Position

Join the program supporting Airbnb’s Luxe offering as a Home Consultant, helping uphold the quality and hospitality standards expected of luxury homes. As part of the Managed Services program, you will conduct in-person home assessments, document property conditions, take photos, and submit detailed evaluation reports for the luxury quality review process. Consultations typically take approximately two hours, with timing varying according to property size. The project operates on an as-needed basis. Assignment volume may fluctuate and is not guaranteed; activity levels vary according to operational demand and market needs. Compensation is per assignment, based on a proposed rate for a one-bedroom home, with an additional $5 per bedroom up to eight bedrooms. Travel compensation is also provided for each assessment day at a predetermined rate based on distance from the center of the assigned zone.

Requirements

  • Have a flexible schedule.
  • Have reliable transportation and be willing to travel to assigned locations.
  • Own a phone or tablet that can be used to complete reports and upload photos.
  • Have strong communication skills and attention to detail.
  • Be proficient in written and spoken English.
  • Be comfortable with technology and able to complete reports using a stable internet connection.
  • Be located within one hour's driving distance of the job-post location.

Nice To Haves

  • Background in hospitality, customer service, interior design, real estate, or a related field.

Responsibilities

  • Conduct in-person onsite home consultations and property evaluations.
  • Capture high-quality photos and document property conditions.
  • Complete structured assessment reports based on an independent expert evaluation and provided guidelines and templates.
  • Maintain professional and responsive communication and interactions with Hosts.
  • Coordinate scheduling and availability through MediaBox and email.
  • Submit reports accurately and on time after each consultation.
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