West Yellowstone, US - Strong Communicators Needed for Airbnb Luxe Home Consultant Project

Lifted, an Upwork Company™•West Yellowstone, MT
•Onsite

About The Position

Join the program supporting Airbnb’s Luxe program as a Home Consultant, helping uphold the quality and hospitality standards expected of homes in the Airbnb Luxe offering. As part of the Managed Services program, you will conduct in-person home assessments, document property conditions, take photos, and prepare detailed evaluation reports for the luxury quality review process. Consultations typically take approximately two hours, with timing varying according to property size. This project operates on an as-needed basis. Assignment volume may fluctuate and is not guaranteed; activity levels depend on operational demand and market needs. Compensation is per assignment, with candidates proposing a base rate for reviewing and submitting a report for a one-bedroom home. The regional average base rate is generally $75–$90. An additional $5 is added for each additional bedroom, up to eight bedrooms; homes with more than eight bedrooms receive the eight-bedroom rate. Consultants also receive travel compensation for each assessment day, at a predetermined rate based on distance from the assigned zone’s center. Travel compensation ranges from $5 to $92. Details about travel compensation and related procedures are shared with candidates before offers are extended.

Requirements

  • Have a flexible schedule.
  • Have reliable transportation and be willing to travel to assigned locations.
  • Own a phone or tablet that can be used to complete reports and upload photos.
  • Have excellent communication skills and strong attention to detail.
  • Be proficient in written and spoken English.
  • Be comfortable with technology and able to complete reports using a stable internet connection.
  • Be located within a one-hour drive of the job-post location.

Nice To Haves

  • Background in hospitality, customer service, interior design, real estate, or a related field; this is preferred but not required.

Responsibilities

  • Conduct in-person, onsite home consultations and property evaluations.
  • Capture high-quality photos and document property conditions.
  • Complete structured assessment reports using independent expert evaluation and provided guidelines and templates.
  • Maintain professional and responsive communication and interactions with Hosts.
  • Coordinate scheduling and availability through MediaBox and email.
  • Submit accurate reports promptly following each consultation.
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