Home Care Supervisor
About The Position
The Home Care Supervisor is a member of the WelbeHealth management team and oversees the delivery and administrative coordination of safe, reliable personal care services to WelbeHealth PACE participants in their homes. The role includes supervising and overseeing scheduling for Home Health Aides and managing relationships with external contracted vendors. This is a non-clinical role; it does not develop, approve, modify, or provide clinical oversight of the care plan. The supervisor helps ensure participants receive high-quality personal care and that Home Health Aides are appropriately hired, trained, supported, and credentialed. The position requires a varied schedule that may include evenings, nights, weekends, overtime, and on-call work after business hours.
Requirements
- High school diploma or equivalent; a bachelor's degree is preferred, and an additional two years of relevant experience may be substituted.
- At least one year of experience overseeing a team of Home Care Assistants serving a frail or elderly population.
- Two years of supervisory experience with demonstrated aptitude for mentoring and developing team members.
- Reliable means of transportation.
- Obtain CPR and First Aid certification within 180 days of hire and maintain certification thereafter.
- Willingness and ability to work a varied schedule that may include evenings, nights, weekends, overtime, and on-call coverage after business hours.
Nice To Haves
- Bachelor's degree.
- CPR and First Aid certification upon hire.
Responsibilities
- Oversee the Home Health Aide team providing activities of daily living assistance to participants in their homes, including bathing, dressing, grooming, toileting, and transferring.
- Interview, hire, onboard, train, and provide feedback to Home Health Aides, ensuring their knowledge, skills, and credentials meet WelbeHealth standards.
- Provide feedback to agencies and contracted vendors regarding external caregiver performance and participant interactions as needed.
- Maintain records of certified Home Health Aide compliance and ensure certifications are current and unrestricted.
- Audit the accuracy and timeliness of Home Health Aide documentation and provide training and coaching as needed.
- Work a varied schedule that may include evenings, nights, weekends, overtime, and on-call coverage after business hours.
- Collaborate with the Home Services Manager and Rehabilitation department to ensure Home Health Aides receive sufficient training to assist participants with home exercise programs indicated in the care plan developed by the Interdisciplinary Team.
Benefits
- Medical insurance coverage, including medical, dental, and vision.
- 17 days of personal time off (PTO).
- 12 observed holidays annually.
- 6 sick days.
- 401(k) savings plan with matching.
- Advancement opportunities and a track record of hiring and promoting from within.
- Base salary plus bonus compensation.
- Comprehensive healthcare coverage and a broad range of additional benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
