Home Care Service Coordinator

Addus HomeCare•El Dorado, AR

About The Position

The Home Care Service Coordinator schedules and supervises in-home care workers and clients in a geographical area. The role supports older adults and people with disabilities in living safely at home by coordinating consistent in-home services. The position operates Monday through Friday, 8 a.m. to 5 p.m. Supervisory and/or home care experience is preferred.

Requirements

  • High school diploma or equivalent.
  • At least 6 months of industry experience.
  • Interpersonal, organizational, and communication skills.
  • Computer skills, including Microsoft Word, Microsoft Excel, and a scheduling program.
  • Reliable transportation.

Nice To Haves

  • Supervisory experience.
  • Home care experience.

Responsibilities

  • Coordinate and manage employee schedules in alignment with individualized client care plans established during intake.
  • Oversee and process weekly payroll for caregivers accurately and on time.
  • Compile, analyze, and deliver weekly reports to support operational efficiency and decision-making.
  • Adjust schedules in response to client needs and staff availability, including illness, vacations, and leaves of absence, and arrange coverage to maintain client services.
  • Lead and directly supervise service staff, set expectations for attendance, performance, and professional conduct, and reinforce company policies and quality standards.

Benefits

  • Medical benefits
  • Dental benefits
  • Vision benefits
  • PTO plan
  • Retirement planning
  • Life insurance
  • Employee discounts
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