Home Care Scheduling Support Coordinator
About The Position
Home Care Partners is seeking a highly organized and responsive Scheduling Support Coordinator to help keep their caregiving operations running smoothly, particularly during afternoons, evenings, weekends, and holidays. This role involves assisting with caregiver communication, open shift outreach, schedule updates, documentation, and after-hours response. The work directly contributes to reducing coverage gaps, keeping caregivers informed, and ensuring clients receive consistent, reliable care. The position is part-time, approximately 15-25 hours per week, with a mix of weekday afternoon/evening office hours, remote on-call coverage, Saturday in-office work, and rotating weekend/holiday on-call duties. Dependability, responsiveness, and comfort with time-sensitive scheduling are essential.
Requirements
- Strong organizational and scheduling skills with the ability to manage multiple priorities
- Excellent written and verbal communication
- Experience with Microsoft Office and Google Workspace
- Ability to quickly learn scheduling systems and internal tools
- Reliable transportation and a valid driver’s license
- Ability to pass a background check
Nice To Haves
- Associate’s degree or higher preferred
- 2+ years of experience in scheduling, coordination, office administration, or a related role (healthcare experience is a plus)
Responsibilities
- Support caregiver schedules by assisting with updates, open shifts, and coverage needs
- Contact caregivers about availability, schedule confirmations, weekend commitments, and holiday coverage
- Respond to call-outs, late arrivals, and after-hours scheduling changes
- Communicate schedule updates to caregivers, clients, families, and the office team
- Maintain accurate availability records, scheduling notes, and on-call documentation
- Identify unresolved coverage gaps or reliability concerns and escalate them to the appropriate team member
Benefits
- Meaningful work that directly impacts clients and caregivers every day
- A team environment where communication and support are a priority
- Clear expectations and the ability to take ownership of your role
- Opportunities to grow within operations and leadership
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
Associate degree
