Home Care Scheduling Coordinator
About The Position
Are you good at solving timed puzzles, “matchmaking”, and top-notch customer service? This role involves building and managing the daily schedule for about 90 clients and growing, filling open shifts quickly when a caregiver calls out, keeping caregiver availability and credentials current, running hands-on skills checks for new caregivers, and reviewing completed shifts each week for billing accuracy. The company is a veteran-owned business serving Virginia Beach, Norfolk, and Chesapeake, with a small office where the owner is on site. A real person answers the phone evenings and weekends, so you're not taking the schedule home with you.
Requirements
- Hands-on care experience
- Comfortable learning scheduling software
- Ability to remain steady when four people call out before 8 a.m.
- Warm on the phone with caregivers and with families
- Organized enough to track a hundred moving pieces
- Valid driver's license and auto insurance
Nice To Haves
- CNA or PCA certification
- 5 years of experience preferred
Responsibilities
- Build and manage the daily schedule for about 90 clients and growing
- Fill open shifts quickly when a caregiver calls out
- Keep caregiver availability and credentials current
- Run hands-on skills checks for new caregivers
- Review completed shifts each week for billing accuracy
Benefits
- Paid vacation
- Paid holidays
- Paid sick leave starting day one
- 401(k)
- Free primary care visits
- Free telehealth for you and your family
- Discounted prescriptions
- Dental insurance options
- Vision insurance options
- Life insurance options
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
