Scheduling Care Coordinator
About The Position
Scheduling Care Coordinator Brighton, Michigan Salary $42000 - $60000 / yr Type Full Time Experience 2 years Education High School Are you the person who can keep calm when everything changes at once? Do you enjoy solving problems, building relationships, and making sure every moving piece comes together successfully? In this role you don’t just fill schedules, you create stability for clients, families, and caregivers. Right at Home is looking for an experienced Scheduling Care Coordinator who thrives in a fast-paced environment and is passionate about creating exceptional care experiences. This role is ideal for someone who can think quickly, communicate confidently, lead with compassion, and manage complex scheduling with accuracy and urgency. Who This Role Is For This role is a strong fit for someone who: Naturally takes ownership and follows through Can confidently manage multiple priorities at once Communicates clearly and professionally under pressure Builds strong relationships with both caregivers and families Enjoys problem solving and thinking ahead Adapts quickly when schedules or care needs change Finds satisfaction in creating structure and stability in a fast-moving environment About the Role As a Scheduling Care Coordinator, you play a critical role in ensuring clients receive consistent, high-quality care while supporting caregivers in the field. You will work closely with clients, families, caregivers, and office leadership to coordinate schedules, manage care plans, support new client starts, and help maintain a positive team culture. This role requires previous experience scheduling over 1,500 hours of care per week and the ability to confidently manage a high-volume scheduling environment.
Requirements
- 2 plus years of scheduling or care coordination experience preferred
- Must have experience scheduling 1,500 plus hours of care per week
- Home care industry experience preferred
- Strong organizational, communication, and multitasking skills
- Ability to work independently while collaborating with a team
- Proficiency with Google Workspace and scheduling software
Nice To Haves
- Associates or Bachelor’s degree preferred
Responsibilities
- Coordinate and manage caregiver schedules to ensure seamless coverage and continuity of care
- Manage incoming shift requests, schedule changes, caregiver call-offs, and urgent staffing needs quickly and effectively
- Use home care software to efficiently assign shifts based on caregiver availability, client preferences, and care needs
- Develop and maintain client care plans and schedules
- Support caregivers through mentorship, communication, and problem solving
- Coordinate new client assessments, onboarding paperwork, care plan development, and client starts
- Introduce and support caregivers during new client transitions
- Maintain ongoing communication with clients and families to ensure satisfaction and quality care
- Partner with leadership to anticipate staffing needs and support company growth
- Assist with caregiver recruitment, interviews, onboarding, and orientation as needed
- Maintain accurate documentation and client records
Benefits
- Competitive salary with quarterly and annual bonus potential
- Paid training and ongoing development
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
