Home Care Scheduling Coordinator

Caring Senior Service•West Orange, NJ

2d•Onsite

About The Position

At Caring Senior Service, we believe seniors deserve to remain healthy, happy, and at home. Our team is committed to providing compassionate in-home care that promotes dignity, independence, and peace of mind for every client and family we serve. We are seeking a motivated, organized, and people-focused professional to lead caregiver staffing, scheduling operations, and daily team support. This leadership role plays a critical part in maintaining reliable home care services, supporting caregivers, and ensuring excellent client experiences. If you excel in fast-paced environments, enjoy solving problems, and have a passion for senior care, this opportunity could be the perfect fit.

Requirements

Minimum 5 years of leadership, staffing, scheduling, or management experience
Strong communication, multitasking, and time-management skills
Ability to work calmly under pressure and solve problems quickly
Experience with scheduling software and Microsoft Office
Valid driver’s license and insured vehicle
Background Check required
Professional, dependable, and team-oriented mindset

Nice To Haves

Experience in healthcare, home care, senior care, staffing, or caregiving services preferred

Responsibilities

Recruit, interview, hire, and onboard dependable caregivers, CNAs, HHAs, and personal care assistants
Build a strong caregiver team focused on compassion, reliability, and professionalism
Maintain employee engagement and positive team culture
Support caregiver retention through coaching, mentorship, and daily communication
Reinforce service standards, attendance expectations, and accountability
Coordinate caregiver schedules for senior clients receiving in-home care
Handle shift coverage, call-offs, and urgent staffing needs with professionalism and urgency
Match caregivers with clients based on skills, personality, availability, and care needs
Monitor scheduling efficiency and continuity of care
Ensure accurate staffing coverage for ADLs, companionship, dementia care, and personal care services
Assist with new client onboarding and service coordination
Communicate proactively with families regarding scheduling updates and caregiver assignments
Resolve concerns quickly to maintain high client satisfaction
Support quality assurance efforts to ensure consistent care delivery
Provide hands-on support when needed to maintain uninterrupted care services
Work closely with office leadership to improve operations and caregiver performance
Foster a mission-driven culture focused on compassionate senior care