Home Care Scheduling Coordinator

Virginia Home Care Services•Vienna, VA

1d•Onsite

About The Position

Home Health Scheduling Coordinator – Behind-the-Scenes Hero of Care. Virginia Home Care Services is seeking a dependable, organized, and detail-oriented Scheduling Coordinator to support our personal care and skilled home health services. The ideal candidate is an excellent communicator who can manage competing priorities, coordinate caregiver and clinician schedules, and help ensure patients receive the care they need when they need it.

Requirements

Previous scheduling, dispatching, staffing, or healthcare administrative experience preferred.
Strong organizational, communication, and problem-solving skills.
Ability to multitask in a fast-paced environment.
Comfortable using computers, scheduling systems, email, and Microsoft Office.
Dependable, professional, and able to work effectively under pressure.

Nice To Haves

Home health, personal care, or healthcare scheduling experience is a plus.
Knowledge of Northern Virginia geography is preferred.

Responsibilities

Coordinate daily and weekly schedules for personal care aides, caregivers, and home health clinicians.
Match caregivers and clinicians with patients based on availability, location, skills, and patient needs.
Communicate with patients, families, caregivers, clinicians, and office staff regarding scheduling changes.
Respond promptly to caregiver call-outs, late arrivals, and staffing emergencies.
Arrange replacement coverage to minimize missed or interrupted services.
Monitor upcoming visits, identify scheduling gaps, and proactively resolve staffing concerns.
Assist with new patient scheduling and coordination of start-of-care visits.
Maintain accurate schedules, staffing records, and communication notes.
Escalate urgent patient care concerns and unresolved staffing issues to the appropriate supervisor.
Protect patient confidentiality and comply with HIPAA and agency policies.