Home Care Scheduler
About The Position
Care with Heart. Work with Purpose. Join The Senior Community Care of North Carolina PACE as a Home Care Scheduler in Durham, NC. This is more than a job! It’s a paid opportunity to serve others, live our mission, and make a meaningful impact in a healthcare setting. As a compassionate organization, we’re dedicated to serving others and fostering an environment where both our residents and team members thrive. If you’re ready to grow your career while making a difference, we’d love to connect with you. Senior Community Care of North Carolina PACE is a community of Volunteers of America National Services, a subsidiary of the Volunteers of America parent organization. Proudly Great Place to Work® Certified for 8 consecutive years.
Requirements
- High school graduate
- Minimum of one (1) year general office experience
- Scheduling experience is highly desirable.
- Computer skills including MS Office (Outlook, Word, Excel, PowerPoint)
Responsibilities
- Scheduling new and existing client’s services.
- New client intake and referred to Director of Home & Community Based Services for contract signing and care plans.
- Assist with admitting new campus clients as need when Director of Home & Community Based Services is not available.
- Assist in maintaining client and caregiver files.
- Basic telephone and faxing skills needed with phone etiquette with an emphasis on customer service.
- Basic marketing skills a plus.
Benefits
- Medical, Dental & Vision Insurance
- 403(b) with discretionary contribution
- Paid Time Off + Personal Days
- Life Insurance & Short-Term Disability
- Employee Assistance Program
- Wellness incentives (earn up to $350)
- Get paid early (access up to 50% of earnings)
- Referral bonuses & scholarship opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
