Home Care Coordinator - Part Time

Trinity Health•THHS - Johnson Memorial Home Care & Hospice, CT
•Remote

About The Position

The Home Care Coordinator serves as a liaison between acute care settings and post-acute home care services, helping ensure smooth, timely, and compassionate transitions for patients and families. The role builds relationships with hospital staff and community providers and contributes to referral growth and service excellence. This is a part-time remote position working every Sunday from 8:30 a.m. to 5:00 p.m. Eastern time. Training takes place on Saturdays from 8:30 a.m. to 5:00 p.m. Eastern for approximately eight weeks after hire. Once training is complete, occasional Saturday shifts may be available but are not required.

Requirements

  • Bachelor’s degree or equivalent experience.
  • At least 2 years of experience in acute care, care coordination, customer service, sales/marketing, or a related role.
  • Excellent verbal and written communication skills.

Nice To Haves

  • Previous home care, hospice, or medical background and/or experience.
  • Experience with discharge planning, case management, or post-acute care services.

Responsibilities

  • Serve as the primary point of contact for hospital case managers, discharge planners, physicians, and care teams regarding home care and hospice services.
  • Facilitate and coordinate referrals from acute care settings to home care or hospice.
  • Educate hospital staff, physicians, patients, and families about available services and care options.
  • Conduct initial assessments of home care needs and document care plans in compliance with policy.
  • Obtain physician orders and coordinate timely initiation of services.
  • Gather, review, and transmit clinical documentation to agency intake.
  • Communicate insurance coverage details and explain financial responsibility to patients and families.
  • Maintain ongoing communication with physicians, intake teams, families, and care partners.
  • Participate in quality improvement initiatives and support new program development.
  • Build and maintain referral relationships through hospital rounding and provider visits.
  • Uphold confidentiality, compliance standards, and organizational values.
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