Home Care Client Services Manager Columbus, Georgia

Senior Living Communities Careers•Saint Simons Island, GA

2d•Onsite

About The Position

Live Long Well Care of Columbus, GA is seeking a Home Health Manager/Director. This management position is responsible for marketing and managing our local Columbus private duty Home Care company. This position will directly manage two support supervisors and indirectly manage a team of Caregivers and CNAs. This position will assist with on-call duties and will be required to work some weekends. The role offers a base salary and is eligible for a monthly incentive bonus. Live Long Well Care, established in 2006, provides a range of services from companionship and housekeeping to assistance with ADLs, medication management, and other nursing services.

Requirements

One (1) year data entry, computer-related experience, or clerical and systems experience, preferably in a healthcare environment.
Ability to work in a fast-paced environment and to prioritize, organize, and manage multiple priorities.
Proficient in Microsoft Office suite and the ability to quickly master new software applications.
Strong customer orientation to older adults.

Nice To Haves

College Degree Preferred

Responsibilities

Manage payroll processes, including collecting and monitoring payroll sheets, ensuring visits match payroll, reviewing documents for accuracy, ensuring timely and accurate paychecks, maintaining PTO time, assuring management approval for payroll, generating productivity and retention reports, investigating payroll errors, and processing corrections.
Manage billing processes, including performing pre-billing audits, processing corrections, providing data for cash collection, maintaining logs for claims processing and ADR tracking, reviewing accounts receivable, and processing daily and weekly reports.
Maintain personnel files according to regulations and company standards, ensuring confidentiality, tracking employee documents for accuracy and currency, notifying managers of outdated or missing information, filing documents, tracking attendance at mandatory in-services, distributing and processing HR documentation, maintaining updated employee lists, issuing and tracking supplies and equipment, monitoring contracted individual/organization files, and verifying licensure and federal sanction status.
Manage medical supplies, including inventory, ordering, reconciliation, controlling supplies issued to physician orders, monitoring supplies billed, reconciling invoices, monitoring back-ordered supplies, running reports on medical supply use, processing 'car stock' orders, and issuing/tracking clinical supplies on loan.
Provide customer support by answering phone lines courteously, providing clerical support, processing incoming and outgoing mail and faxes, performing general clerical duties, typing correspondence and reports, providing backup assistance to other associates, and managing office supply inventory.
Maintain active client records, filing clinical and other incoming documentation, maintaining a control procedure for active and inactive files, retrieving records upon request, breaking down records upon discharge, assembling admission, re-certification, and discharge packets, logging and mailing physician's orders, maintaining confidentiality of medical records, managing forms inventory, auditing medical records for compliance, assisting with data extraction for Performance Improvement, copying and mailing records, monitoring and releasing confidential patient information, and maintaining a log of medical record storage and retrieval.
Schedule patient/client visits based on physician orders and clinical manager/supervisor direction, monitor completed visits against the schedule, monitor productivity, adjust schedules to maintain standards, track authorizations and physician orders, maintain employee absenteeism logs, monitor employee hours worked to control overtime, and perform data entry of visits and supplies into the billing system.