Home Base Coordinator
About The Position
Some companies call them “Property Administrators”, but at Prometheus our Home Base Coordinators do so much more. Our Home Base Coordinators focus on the administration of multiple properties, and your role is a constant blend of: Financial Administration – Whether it is managing rent collections, reviewing ledgers, processing final account statements, or tracking invoices, you are on top if it all. You make every detail count and count every detail. Leasing Administration - You will provide support to the leasing team in qualifying future Neighbors - verifying applications, performing credit investigations, and creating all associated documentation accompanying the rental agreements. Customer Service – You are a problem solver that makes renting easy. When Neighbors have questions about policies or deposit charges, you help them find the answers. When the office gets busy, you are the first one to jump in and answer the phones and provide support to the leasing team in qualifying future Neighbors.
Requirements
- Passion for working in a customer service role
- Working knowledge of housing rental laws & ordinances
- Enjoy solving problems
- Team Oriented
- Communicator
- Entrepreneurial
- Passionate
- Self-Starter
- Creative
- Principled
- Brand Ambassador
- High school diploma or general education degree (GED) is required
Nice To Haves
- A Bachelor’s degree is preferred
Responsibilities
- Managing rent collections
- Reviewing ledgers
- Processing final account statements
- Tracking invoices
- Supporting the leasing team in qualifying future Neighbors
- Verifying applications
- Performing credit investigations
- Creating all associated documentation accompanying the rental agreements
- Answering Neighbor questions about policies or deposit charges
- Answering phones and providing support to the leasing team when the office gets busy
Benefits
- Medical; Vision; Dental:100% Company-paid plans (including eligible dependents) and affordable buy-up options
- Life insurance; Accidental Death & Dismemberment Insurance; Long Term Disability
- Behavioral Health Program Accessible 24/7
- Tax-Free Flexible Spending Accounts
- 401(K) Retirement Plan with Employer Matching
- Recognition & Rewards Program (Torch)
- Vacation: 10 days per year with accrual increasing over time
- Anniversary Vacation Bank Granted at Tenure Milestones
- Sick Leave: 9 days per year
- 12 paid holidays, including your birthday!
- Paid Volunteer Time
- Tenure-Based Housing discounts
- Educational Assistance, Tuition Reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
