Home and Community Supports Division Director

Weld County Government•Greeley, CO

2d•$131,498 - $184,122•Onsite

About The Position

The Home and Community Supports Division Director provides strategic leadership for a large division within the Department of Human Services. The position oversees the Area Agency on Aging (AAA), Adult Protective Services (APS), Older Americans Act (OAA) programs, and the County’s Medicaid-funded Case Management Agency (CMA), serving children, at-risk adults, older adults, and people with disabilities through multiple funding streams and waiver programs. The Director leads division-wide planning, policy development, and operations; ensures compliance with complex regulatory requirements; and advances continuous improvement and strategic initiatives. The role provides fiscal and programmatic stewardship, including oversight of Medicaid billing, budgets, grants, provider agreements, program performance, and quality assurance. The Director represents the division in community, regional, and advisory settings and supports the AAA program leadership and advisory committee. The position is based in person at the Greeley office, with possible limited telework when needed. Reliable, predictable attendance during business hours, Monday through Friday, 8 a.m. to 5 p.m., is required. Work may take place outside a standard office environment, including in clients’ homes that may be hostile or unsanitary. Occasional after-hours and on-call work may occur.

Requirements

Bachelor’s degree in human services, public administration, or a related field and four years of full-time management and supervisory experience in a public or private human services organization; or a master’s degree in a human behavioral science field and two years managing state or federal programs in a leadership capacity; or an equivalent combination of education and experience.
Experience working with aging and disability populations.
Experience working collaboratively with community partners.
Proficiency in policy and budget analysis, interpretation, and development.
Knowledge of Microsoft Windows, Word, Excel, and Outlook.
Ability to read and comprehend instructions, correspondence, and department policies and procedures; write correspondence; and communicate effectively with diverse populations in various settings, including public speaking.
Ability to use common sense to solve workplace problems and adapt to a fast-paced, high-volume, changing environment and high-stress situations.
Ability to attend relevant local and state meetings, committees, workshops, trainings, and conferences.
Extensive knowledge of local, state, and federal programs related to the AAA population, relevant funding sources, and current or pending legislation affecting those programs.
Experience with contracts and general service agreements.
Ability to establish and develop policies and procedures required by program regulations.
Ability to maintain strict confidentiality and follow appropriate information-release requirements.
Must pass criminal background and Human Services Background Checks, CBI/FBI fingerprint check, and Colorado Adult Protective Services (CAPS) check; continued CBI/FBI and CAPS monitoring applies during employment.
Valid driver’s license and liability insurance required upon hire; must pass an MVR evaluation and remain subject to monthly MVR monitoring.
Must provide own transportation and travel as needed to perform the essential functions of the position.
Pre-employment substance and drug screening required; employment is contingent on successfully passing screening under Weld County policy.

Responsibilities

Provide strategic leadership and direction to the division’s leadership team and employees, aligning operations with departmental goals and regulatory requirements.
Guide teams in achieving performance and compliance with County, State, and Federal rules and regulations.
Participate in employee selection, onboarding, development, performance evaluations, and resolution of personnel or operational issues.
Identify and facilitate professional development opportunities for team members.
Advance operational excellence, business process improvement, and program administration initiatives.
Ensure timely completion and documentation of contract deliverables, quality reviews, performance measures, and improvement plans.
Establish and enforce division-wide standards for quality, efficiency, and consistency.
Monitor program performance and operational effectiveness, identify systemic issues and root causes, and implement corrective actions.
Ensure programs align with the Department’s mission, vision, and values and respond to changing service needs and community conditions.
Develop strategic plans and prepare for program or policy changes, working with public and private partners.
Partner with the Fiscal Division to establish, monitor, and adjust program budgets across funding streams.
Analyze revenues and expenditures and make adjustments to maintain fiscal integrity and program sustainability.
Oversee accurate billing, reimbursement, and financial transactions, including complex Medicaid-funded CMA billing requirements.
Identify and address fiscal risks associated with funding sources.
Identify external funding opportunities and lead the development, writing, and submission of grant proposals.
Lead the negotiation and development of provider agreements and contracts, and coordinate their execution with Department Administration.
Monitor provider performance, service quality, program outcomes, and compliance with contract obligations; take corrective action when needed.
Ensure compliance with funder requirements and maintain relationships and communications with oversight entities.
Prepare and submit required reports, plans, and performance data to oversight agencies and internal governance bodies.
Represent the division in outreach, public meetings, and community functions; communicate program priorities, needs, and impacts.
Build partnerships with community organizations, service providers, and regional collaboratives; participate on boards, committees, and workgroups.
Advocate for program participants and incorporate their needs and experiences into planning, funding, and service delivery.
Support information sharing on legislative matters and monitor legislation and regulatory changes affecting division programs.
Support the AAA team in coordinating the Area Agency on Aging Advisory Committee and ensure its work informs needs assessments, strategic planning, and resource allocation.
Follow policies and procedures, the Weld County Code of Conduct, and confidentiality and information-release requirements.
Perform other duties as assigned.