(FT) Holistic Student Success Coordinator (Grant Funded)

Atlantic Cape Community College•Mays Landing Campus, NJ

About The Position

This grant-funded position is scheduled to end on or before June 30, 2029. The Holistic Student Success Coordinator supports students in identifying and addressing personal, financial, academic, and basic-needs challenges that may interfere with their educational goals. Working across Atlantic Cape Community College’s three campuses, the Coordinator provides individualized assistance and connects students with College and community resources related to food, housing, transportation, childcare, technology, mental health, and wellness. As part of the College’s Reimagined Advising model and the Community to Opportunity (CTO) 2.0 initiative, the Coordinator collaborates with advisors, faculty, staff, and community partners to identify student needs, coordinate referrals, and provide timely follow-up. The role also supports student outreach, peer navigation, program activities, and information collection to help improve support services and promote student persistence and retention. The position may require flexible scheduling, including evenings and weekends, and duties at any Atlantic Cape location.

Requirements

Bachelor’s degree in Counseling, Social Work, Psychology, or a related field.
Two to three years of relevant experience in student support, case management, and resource navigation.
Experience working with culturally diverse and high-risk populations.
Strong communication skills and computer literacy.
Ability to maintain ethical guidelines, professional standards of care in mental health practice, and confidentiality.

Nice To Haves

Familiarity with public benefits, emergency assistance, and community referral networks.
Experience working in higher education.
Bilingual in English and Spanish.
Experience with student information software.

Responsibilities

Meet with incoming, continuing, and returning students to identify challenges that may affect educational success.
Provide individualized support and connect students with College and community resources, including food assistance, housing, transportation, childcare, healthcare, technology, mental health, and emergency financial assistance.
Help students navigate College procedures, community services, public-benefits applications, and other assistance programs.
Coordinate referrals and follow-up to help ensure students receive appropriate services and support.
Work with advisors, One Stop Enrollment, Student Service Navigators, faculty, and staff to identify student needs through intake, early alerts, periodic check-ins, and other referral processes.
Maintain confidential student case records documenting needs, referrals, assistance, follow-up, and outcomes in accordance with College policies and FERPA requirements.
Build and maintain relationships with community organizations and service providers throughout Atlantic and Cape May Counties to support referrals and access to services.
Maintain an updated directory of College and community resources, including services, eligibility requirements, and referral contacts.
Coordinate student assistance and voucher programs according to established guidelines and procedures.
Support CTO 2.0 activities, including task force meetings, student outreach, referral processes, and program implementation.
Recruit, train, supervise, and coordinate Peer Navigators supporting outreach, resource awareness, and student feedback.
Serve on the College’s CARE Team, assisting with referrals, coordinated support, and follow-up.
Provide student workshops, presentations, and outreach on mental health awareness, stress management, wellness, and basic-needs resources.
Assist with faculty and staff training and awareness activities on recognizing student needs, reducing stigma, and connecting students with resources.
Maintain program activity records and assist with monthly, annual, and grant-related reporting on students served, referrals, assistance, and outcomes.
Collaborate with Institutional Research, Information Technology, and other departments on student-support tracking, data collection, and referral-process improvements.
Participate in professional development, College committees, and other student-success initiatives as assigned.
Perform other related duties as assigned.