About The Position

The Holiday Stock Associate receives shipments and accurately maintains inventory records. The role maintains stockroom and off-site locations, organizes and stores merchandise, and assists the sales team with replenishing the sales floor after shipments or during recovery periods. The associate may also help on the sales floor during peak times and complete assigned store maintenance and cleaning tasks. This is a part-time role with night and weekend availability indicated in the posting.

Requirements

  • High school diploma or equivalent preferred.
  • 1–2 years of customer service experience preferred, along with stockroom or related work experience.
  • Effective time-management skills and ability to execute multiple tasks simultaneously.
  • Ability to remain mobile in the stockroom or on the sales floor for extended periods.
  • Ability to operate and read scanning equipment for extended periods.
  • Ability to lift and carry medium-to-large items weighing up to 100 pounds using appropriate equipment and safety techniques; physical requirements also specify mobilizing items up to 75 pounds.
  • Ability to operate a POS system.
  • Part-time flex associates must be available for at least two regularly scheduled weekend shifts and two weekday shifts. Weekend availability must be on two separate days. Associates scheduled for 20 or more hours weekly need greater availability to meet business needs.

Nice To Haves

  • Basic product knowledge is preferred but not required.
  • Strong organizational skills and attention to detail.
  • A customer-service-oriented approach, teamwork, initiative, and a proactive approach to tasks.
  • Curiosity and creativity in finding ways to simplify processes and procedures.
  • Proven ability to achieve results independently and through teamwork.

Responsibilities

  • Provide high-level customer service to internal and external customers.
  • Scan shipments as delivered.
  • Ticket and stock merchandise in the stockroom or prepare it for immediate distribution to the sales floor.
  • Provide feedback to a supervisor about inventory levels and damaged merchandise.
  • Organize stockroom merchandise by department and category, placing it on appropriate shelves or in off-site locations.
  • Adjust stocking procedures to keep aisles and exits clear.
  • Store, ticket, package, and log merchandise safely so it can be located easily for replenishment.
  • Pack and log merchandise as needed for customer deliveries.
  • Transport merchandise to and from remote stockroom locations and maintain accurate inventory records.
  • Keep the stockroom clean, swept, and free of garbage, with supplies organized.
  • Assist on the sales floor during peak times or as assigned.
  • Complete daily agenda tasks and other assignments, including store maintenance, lighting, and cleaning.
  • Follow company policies and procedures and stockroom procedures intended to minimize company loss.

Benefits

  • Discount on Williams-Sonoma, Inc. brands.
  • 401(k) plan and other investment opportunities.
  • Wellness program supporting physical, financial, and emotional health.
  • Paid vacations and holidays for full-time associates.
  • Health benefits, dental insurance, and vision insurance, including same-sex domestic partner benefits, for full-time associates.
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