Holiday Sales Associate PT under 20 hours

Tumi•Alpharetta, GA

About The Position

The Holiday Sales Associate is a part-time retail role of under 20 hours, responsible for creating a client experience that reflects TUMI’s brand ethos, building and maintaining client relationships, and driving sales through outstanding service. The role is suited to someone committed to client service and interested in the luxury, travel, fashion, and lifestyle markets. TUMI’s retail environment encourages an entrepreneurial spirit and offers opportunities for growth while the team works to increase sales and KPIs, build client awareness, provide world-class service, and grow the brand. The position involves achieving individual and store sales and KPI goals, collaborating and communicating effectively with the team, following company policies and completing assigned tasks, and maintaining store visual standards and a superior client experience. Retail duties require standing and moving around the store, lifting and pushing boxes weighing up to 30 pounds, and using a ladder. Flexible availability for nights, weekends, mornings, and holidays is required as needed.

Requirements

Understand the TUMI brand and have a genuine passion for its lifestyle, clients, and product assortment.
Value a collaborative environment and be open to feedback.
Have strong sales and client-experience skills; luxury-market experience is preferred.
Demonstrate success in meeting sales goals and achieving KPIs.
Have flexible availability to work nights, weekends, mornings, and holidays as needed.
Have a strong sense of integrity and the ability to lead by example.
Be able to stand and move around the store, lift and push boxes weighing 30 pounds, and use a ladder.

Nice To Haves

Retail experience in the luxury market.

Responsibilities

Meet and exceed individual and store baseline goals for personal sales and KPI metrics, including conversion, DPT, UPT, and Client Data Capture.
Take pride in work, strive for excellence, and take responsibility for performance.
Foster TUMI Elite and continuously practice skills with the store team; provide constructive feedback to team members.
Demonstrate the company’s organizational core values and remain open to new ideas and concepts while learning and applying them to the job.
Communicate effectively through strong verbal and written skills, active listening, and adapting communication to the intended audience.
Complete job duties ethically, collaborate effectively, remain open to feedback, and help deescalate situations while remaining calm.
Manage personal timecards to ensure payroll accuracy, complete assigned tasks, meet deadlines, and follow company policies and procedures.
Ensure the store follows visual guidelines and directives, including cleanliness standards, and deliver a consistent, superior client experience.
Build and maintain strong client relationships and drive sales through outstanding service.