Holiday Sales Associate PT under 20 hours

Tumi•Brea, CA

1d•$17 - $18

About The Position

As part of TUMI’s Retail team, the Holiday Sales Associate creates a client experience that reflects the brand’s ethos, builds and maintains client relationships, and drives sales through outstanding service. The role calls for a commitment to client service and an understanding of—or passion for—the luxury, travel, fashion, and lifestyle markets. TUMI’s retail environment encourages an entrepreneurial spirit and offers growth opportunities while the team works to increase sales and KPIs, build client awareness, provide world-class service, and grow the brand. The position involves meeting individual and store sales and KPI goals, collaborating with the store team, following company policies and procedures, and maintaining visual and cleanliness standards to support a consistent, superior client experience. The retail team stands, moves around the store, lifts and pushes boxes weighing up to 30 pounds, and uses a ladder as needed.

Requirements

Understand the TUMI brand and have a genuine passion for its lifestyle, clients, and product assortment.
Value a collaborative environment and be open to feedback.
Have strong sales and client experience; luxury-market experience is preferred.
Demonstrate success in meeting sales goals and achieving KPIs.
Have strong verbal and written communication skills, active listening ability, and the ability to adapt communication to the audience.
Demonstrate integrity, ethical conduct, and the ability to lead by example.
Be able to stand, move around the store, lift and push boxes weighing 30 pounds, and use a ladder to complete job duties.
Have flexible availability for nights, weekends, mornings, and holidays as needed.

Nice To Haves

Retail sales and client experience in the luxury market.

Responsibilities

Meet and exceed individual and store baseline goals for personal sales and KPI metrics, including conversion, DPT, UPT, and Client Data Capture.
Take pride in work, strive for excellence, and take responsibility for performance.
Foster coaching and skill practice with the store team, provide constructive feedback, and demonstrate the company’s culture and core values.
Remain open to new ideas and concepts, and learn and apply them quickly on the job.
Communicate effectively through strong verbal and written skills, active listening, and adapting communication to the audience.
Complete job duties ethically, collaborate effectively, remain open to feedback, and stay calm while de-escalating situations.
Manage personal timecards to support payroll accuracy, complete assigned tasks by deadlines, and follow company policies and procedures.
Ensure the store follows visual guidelines and directives, including cleanliness standards.
Provide a consistent, superior client experience.
Work flexible shifts, including nights, weekends, mornings, and holidays, as needed.