Holiday Sales Associate PT under 20 hours

Samsonite • Brea, CA

3d

About The Position

As part of TUMI’s Retail team, the Holiday Sales Associate creates a client experience that reflects the brand’s ethos, builds and maintains strong client relationships, and drives sales through outstanding service. The role calls for a commitment to client service and an understanding of—or passion for—the luxury, travel, fashion, and lifestyle markets. The retail environment encourages an entrepreneurial spirit and offers growth opportunities as the team works to increase sales and key performance indicators, build client awareness, provide world-class service, and grow the brand.

Requirements

• Strong sales and client experience, preferably in the luxury market.
• Proven success in meeting sales goals and achieving key performance indicators.
• Strong verbal and written communication skills and active listening ability.
• Ability to collaborate effectively, receive feedback, remain calm, and de-escalate situations.
• Integrity and ability to lead by example.
• Flexible availability to work nights, weekends, mornings, and holidays as needed.
• Ability to stand and move around the store, lift and push boxes weighing up to 30 pounds, and use a ladder.

Nice To Haves

• Understanding of the TUMI brand and a genuine passion for its lifestyle, clients, and product assortment.
• Experience in the luxury market.

Responsibilities

• Meet and exceed individual and store baseline goals for personal sales and key performance indicators, including conversion, DPT, UPT, and Client Data Capture.
• Take pride in work, strive for excellence, and take responsibility for performance.
• Support a coaching culture by continuously practicing skills with the store team and providing constructive feedback to team members.
• Demonstrate the company’s core values and openness to new ideas and concepts, learning and applying them quickly.
• Communicate effectively through strong verbal and written skills, active listening, and adapting communication to the audience.
• Maintain ethical conduct, collaborate effectively, remain open to feedback, and stay calm while de-escalating situations.
• Manage personal timecards to ensure payroll accuracy, complete assigned tasks and meet deadlines, and comply with company policies and procedures.
• Follow visual merchandising guidelines and directives, including cleanliness standards, and ensure a consistently superior client experience.

Benefits

• Sick time
• Employee discount
• Employee Assistance Program (EAP)

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed