Holiday Sales Associate PT under 20 hours

Samsonite•Alpharetta, GA

About The Position

As part of TUMI’s Retail team, the Holiday Sales Associate creates a client experience that reflects the brand’s ethos, builds and maintains client relationships, and drives sales through outstanding service. The role calls for a commitment to client service and an understanding of—or passion for—the luxury, travel, fashion, and lifestyle markets. The retail environment encourages an entrepreneurial spirit and offers growth opportunities while the team works to increase sales and key performance indicators, build client awareness, provide world-class service, and grow the brand.

Requirements

  • Strong sales and client experience, preferably in the luxury market.
  • Proven success meeting sales goals and achieving KPIs.
  • Strong verbal and written communication skills and active listening ability.
  • Ability to collaborate effectively, receive feedback, and adjust communication to the audience.
  • Strong integrity and ability to lead by example.
  • Flexible availability to work nights, weekends, mornings, and holidays as needed.
  • Ability to stand, move around the store, lift and push boxes weighing up to 30 pounds, and use a ladder.

Nice To Haves

  • Understanding of or passion for the TUMI brand, its lifestyle, clients, and product assortment.
  • Experience in the luxury market.

Responsibilities

  • Meet and exceed individual and store baseline goals for personal sales and KPI metrics, including conversion, DPT, UPT, and Client Data Capture.
  • Take pride in work, strive for excellence, and take responsibility for performance.
  • Foster coaching and skill practice with the store team, and provide constructive feedback to team members.
  • Demonstrate company culture and organizational core values; remain open to new ideas and quickly learn and apply them.
  • Communicate effectively, use active listening, adapt communication to the audience, collaborate with others, and remain open to feedback.
  • Complete job duties ethically and remain calm while de-escalating situations.
  • Manage personal timecards to support payroll accuracy, complete assigned tasks and deadlines, and follow company policies and procedures.
  • Ensure the store follows visual guidelines and directives, including cleanliness standards.
  • Deliver a consistent, superior client experience.

Benefits

  • Sick time
  • Employee discount
  • Employee Assistance Program (EAP)
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