HOA General Manager (CA)

Seabreeze Management Company•Los Angeles, CA

About The Position

The HOA General Manager oversees an entire homeowners’ association under the guidance of the Seabreeze Board of Directors. The role uses industry knowledge, sound judgment, and analytical decision-making to implement best practices and provide personalized service. The General Manager oversees administration, budgeting, procurement, contract relations, accounting, maintenance, and Association office personnel, helping the Board achieve Association goals and manage community operations.

Requirements

At least 5 years of community association and/or property management experience.
5 years of supervisory experience, including the ability to motivate and build strong teams.
Ability to coordinate multiple projects, manage time, and exercise independent judgment.
Intermediate mathematics skills and effective written and oral communication skills.
Strong internal and external customer-relations skills, including communication with management, employees, homeowners, and other stakeholders.
Ability to handle confidential and sensitive information with diplomacy and discretion.
Effective follow-up, organizational, planning, project management, time management, and problem-solving skills.
Ability to handle priorities and deadlines efficiently and effectively.
Ability to meet scheduling and attendance requirements under company policy.
Proficiency with Outlook, MS Word, Excel, and the Internet.
High school diploma or equivalent required.
Availability during regular business hours and for Board meetings after regular business hours as necessary.

Nice To Haves

Bachelor’s degree preferred.
CCAM® or CMCA® designation desired.

Responsibilities

Oversee office staff, vendors, and suppliers to support Association goals established by the Board of Directors.
Draft correspondence in response to Board policies and other Association matters, and direct and organize office operations and staff schedules.
Ensure Association insurance coverage is adequate under governing documents and review it as needed.
Maintain relationships with the Association’s general counsel under Board direction and guidelines.
Review and approve employee timesheets and ensure personnel files, including leave records, are maintained.
Assist the Board, Finance Committee, and Management Company with preparing annual operating and reserve budgets.
Research and analyze potential budget changes, provide written justifications, and supply budget trends and historical comparisons to the Board.
Monitor budget accounts throughout the year and identify variances and seasonal changes.
Ensure proper accounting and reconciliation for work and change orders, and maintain a qualified vendor list for specified services.
Draft and review Requests for Proposal and bid materials under Board direction, coordinate legal review, and accept contracts after Board approval.
Review financial statements and approve Association invoice payments, ensuring invoices are charged to appropriate budget line items.
Recommend effective use of financial resources and prioritization of expenditures to the Board.
Work with Accounts Receivable to monitor delinquent member accounts and ensure compliance with the governing-document assessment collection process.
Monitor payments for amenity and access items and ensure timely receipt of monthly unaudited financial statements for Treasurer review.
Review, plan, and schedule maintenance for common areas and amenities.
Assess Association property with the Maintenance Committee, document findings, and recommend actions to the Board.
Coordinate with vendors and contractors to resolve project issues, advise the Board of concerns, and follow its resolution guidelines.
Inspect and investigate potentially unsafe vendor or contractor practices and conditions, resolving them or recommending action to the Board.
Pre-screen and interview candidates for Association office positions; train, supervise, and terminate employees in accordance with company policies and procedures.
Research position and wage conditions, provide employee guidance and job development, and conduct annual performance appraisals with salary-action recommendations.