HOA General Manager (CA)

Seabreeze Management Company Inc•Los Angeles, CA

2d•$105,000 - $120,000

About The Position

Seabreeze Management Company is seeking a General Manager to oversee an entire homeowners association under the guidance of the Seabreeze Board of Directors. The role calls for an experienced community association or property management leader who uses sound judgment and analytical decision-making to implement best practices and deliver personalized service. The General Manager oversees office operations, staff, vendors, budgets, procurement, contracts, accounting activities, maintenance, and employee development in accordance with Board direction, governing documents, and Management Company policies. The General Manager works with the Board of Directors, committees, the Management Company, employees, homeowners, vendors, and other stakeholders. The position includes regular business hours and availability for Board meetings after regular business hours as necessary. The work environment is a typical office building; reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

At least 5 years of community association and/or property management experience.
At least 5 years of supervisory experience, including the ability to motivate and build strong teams.
Ability to coordinate multiple projects, manage time, and exercise independent judgment.
Intermediate mathematics skills and written and oral communication skills.
Strong internal and external customer relations skills, including communication with management, employees, homeowners, and other stakeholders.
Ability to handle confidential or sensitive information with diplomacy and discretion.
Effective follow-up skills.
Professional or business image and personal etiquette in accordance with policy.
Organizational, planning, project management, time management, and problem-solving skills.
Ability to manage priorities and deadlines effectively and efficiently.
Ability to meet scheduling and attendance requirements under policy.
Experience using Outlook, MS Work, Excel, and the Internet.
High school diploma or equivalent required.
Availability during regular business hours and for Board meetings after regular business hours as necessary.

Nice To Haves

Bachelor’s degree preferred.
CCAM® or CMCA® designation desired.

Responsibilities

Oversee office staff, vendors, and suppliers to support Association goals established by the Board of Directors.
Draft correspondence in response to Board policies and other matters related to the Homeowner Association.
Direct and organize office operations, staff work efforts, and schedules.
Ensure Association insurance coverage is adequate under governing documents and review it as necessary.
Maintain contact with the Association’s general counsel under Board direction and guidelines.
Review and approve employee timesheets and ensure personnel files and leave records are maintained.
Assist the Board, Finance Committee, and Management Company with creating annual operating and reserve budgets.
Analyze and research projected budget changes, and provide the Board with written justifications, data, trends, and historical comparisons.
Monitor budget accounts throughout the year and identify variances and seasonal changes.
Ensure proper accounting and reconciliation for work and change orders.
Maintain a vetted vendor list with three qualified vendors for specified trades and services.
Draft and review Requests for Proposal and bid proposals under Board direction, and accept contracts after Board approval.
Review financial statements and journal entries; approve Association checks and ensure invoices use the appropriate budget line items.
Recommend effective use of financial resources and expenditure priorities to the Board.
Work with Accounts Receivable to monitor delinquent member accounts and follow the assessment collection process in governing documents.
Monitor monetary payments for amenity and access items, and ensure monthly unaudited financial statements are received for Treasurer review.
Review, plan, and schedule maintenance for common areas and amenities.
Assess Association property and amenities with the Maintenance Committee, document findings, and recommend actions to the Board.
Coordinate with vendors and contractors to resolve project issues, advise the Board, and follow Board guidelines.
Inspect and investigate potentially unsafe vendor or contractor practices and conditions, resolving issues or recommending action to the Board.
Pre-screen and interview prospective Association office employees; train, supervise, and, when necessary, terminate employees in accordance with Management Company policies.
Research compensation and working conditions for office positions, provide employee guidance and job development, and conduct annual performance appraisals with salary recommendations.