HOA Financial Accountant
About The Position
This role requires a detail-oriented and tech-savvy individual with a service mindset and strong communication skills to manage financial aspects within a Homeowner's Association. The position involves posting and depositing payments, setting up automatic drafts, addressing client concerns, handling past-due accounts, and working with homeowners to create payment plans. The accountant will also communicate with law offices, collection agencies, and real estate agents, ensuring accurate account status and timely processing of billing, late fees, and other financial transactions. A key aspect of the role involves addressing client concerns related to home closings and updating accounts upon unit sales completion.
Requirements
- Proficient with Google Suite applications including Gmail, Docs and Sheets
- Communicate effectively in person or by using telecommunications with our clients and fellow co-workers and generally enjoy working with a diverse clientele
- Strong interpersonal, written and verbal communication skills required
- Ability to multitask and work autonomously within established procedures and practices with limited supervision, set priorities, meet deadlines, work under pressure and adjust to change
- Strong decision-making, organizational and problem-solving skills
- Attention to detail
- High School Diploma - required
- Moves, lifts, carries supplies weighing less than 20 pounds without assistance
- Creates documents, reports, etc. using a writing instrument or computer
- Ability to enter and locate information on a computer
- Visually verifies and/or reads information
- Sits for an extended period of time
- Must be physically present in the office as the needs of the business dictates
Nice To Haves
- 1-3 years related experience; or equivalent combination of education and experience - preferred
- Adapts to changing work demands
- Stays focused on own work when faced with challenges and/or difficulties
- Stays open to and learns from feedback
Responsibilities
- Ensure payments are posted to the correct accounts and deposited into correct accounts
- Setup automatic draft payments and address Client concerns via email and/or phone
- Monitor all payments within a 48-hour turnaround time
- Communicate Law Offices, Collection Agencies and Assist Real Estate Agents via email and/or phone and monitor inboxes within 24-to-48-hours turnaround
- Handle the past due accounts within a Homeowner’s Association
- Ensure the Law Office knows which accounts are in their possession and withdraw accounts that have been closed
- Work with the home owner to create payment plans
- Addressing client concerns regarding closing of their home in a timely manner
- Assist in sending documents, insurance information, and other oddities to proper parties
- Process billing, late fees, interest, exceptions, returns, statements
- Communicate effectively with our homeowners and attorneys via email and phone in regards to questions and concerns about the closing of their home
- Update accounts when the unit sales have completed
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
