HOA Financial Accountant

Cedar Management Group.Charlotte, NC
Onsite

About The Position

This role is for an HOA Financial Accountant who is proficient with Google Suite applications and possesses strong communication and organizational skills. The individual will be responsible for managing homeowner accounts, processing payments, handling past due accounts, and communicating with clients, attorneys, and real estate agents. The position requires attention to detail, the ability to work autonomously, and a service-oriented mindset.

Requirements

  • Proficient with Google Suite applications including Gmail, Docs and Sheets
  • Strong interpersonal, written and verbal communication skills required
  • Ability to multitask and work autonomously within established procedures and practices with limited supervision, set priorities, meet deadlines, work under pressure and adjust to change
  • Strong decision-making, organizational and problem-solving skills
  • High School Diploma
  • Adaptability: Adapts to changing work demands
  • Stays focused on own work when faced with challenges and/or difficulties
  • Stays open to and learns from feedback
  • Must be physically present in the office as the needs of the business dictates

Nice To Haves

  • 1-3 years related experience; or equivalent combination of education and experience

Responsibilities

  • Ensure payments are posted to the correct accounts and deposited into correct accounts
  • Setup automatic draft payments
  • Address Client concerns via email and/or phone
  • Monitor all payments within a 48-hour turnaround time
  • Communicate with Law Offices, Collection Agencies and Assist Real Estate Agents via email and/or phone and monitor inboxes within 24-to-48-hours turnaround
  • Handle the past due accounts within a Homeowner’s Association
  • Ensure the Law Office knows which accounts are in their possession and withdraw accounts that have been closed
  • Work with the home owner to create payment plans
  • Address client concerns regarding closing of their home in a timely manner
  • Assist in sending documents, insurance information, and other oddities to proper parties
  • Process billing, late fees, interest, exceptions, returns, statements
  • Communicate effectively with our homeowners and attorneys via email and phone in regards to questions and concerns about the closing of their home
  • Update accounts when the unit sales have completed
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