HOA Administrator

Lennar•Pensacola, FL

1d•Hybrid

About The Position

Provides coordination and direction for establishment of HOAs for all of the Division’s communities, as well as ensuring that each community is maintained and operated in accordance with Division objectives. Responsibilities include working closely with third party Management Companies, municipal employees, trade partners, Division associates, HOA associations, Board of Directors and developers to manage and operate the communities. Work setting - In Office with some travel to communities as needed

Requirements

Minimum one (1) year of experience in homebuilding, real estate, property management, HOA experience or legal field is preferred
High School Diploma or equivalent required; B.A. in Business or related field is preferred
Valid driver’s license and satisfactory driving record- will require traveling to area Communities as needed
Strong working knowledge of customer service principles and practices.
Ability to read, analyze, and interpret construction plans, contracts, legal documents, codes and regulations
Ability to communicate effectively and concisely, both verbally and in writing
Proficient in MS office Suite - Work, Excel, Outlook and, MS Teams

Responsibilities

Works closely with third party HOA Management Companies and legal counsel
Acquires and maintains current knowledge of state and local law, policies and procedures as it pertains to HOA administration.
Analyzes advantages and disadvantages of alternative solutions to problems and makes recommendations to the Division management and the Board of Directors.
Liaison and leadership to effectively manage relationships with other business groups, neighbors, trade partners, Division associates and customers.
Supervise third party manager preparations of complete and accurate annual budget(s), meeting all deadlines and demonstrating thorough analysis and consideration for the goals of the Division and each community.
Manages customer relationships to ensure resolution of residents’ concerns and requests and conducting formal and informal inspections.
Responds to phone calls and correspondence in a timely, professional manner to customers and Division associates.
When necessary, ability to run a Board of Director’s meeting according to Robert’s Rules of Order.
Observes all safety standards and participates in the Division’s efforts to provide safe work environment.
Serve on Homeowner’s Association Board of Directors as required
Review and provide timely approval of customer architectural review requests.
Regular site visits to ensure cleanliness, maintenance and the appropriate work is being completed and kept for all communities.
Maintain electronic file storage for each community.
Coordinate the flow of paperwork for timely approval of documents, agreements and payment to trade partners.
Coordinate and assist in HOA turnover process with Management Company
Perform all other duties as assigned.
Prepare and review HOA related documents (i.e. CC&Rs, bylaws, reserve studies, development plans, budgets, etc.)