HOA Community Manager

Associa•Aurora, CO

2h•$56,000 - $60,000•Hybrid

About The Position

MSI, LLC has been serving Homeowners Associations of the Colorado Front Range since October 1982. For four decades, we have become the market leader as the premier provider of Association management services, while we have continued to maintain the personal approach of a small company. MSI brings value and an ethical and responsible approach to Association management, and we bring those high standards and honesty to every community we serve. Beginning in 2020, MSI, LLC entered into a partnership with Associa Management, an international association management company. MSI operates as an independent branch of Associa, as our parent company. MSI is seeking a Full-time, Exempt Community Manager for our Centennial, CO office. This position serves as the primary focal point of service and information for assigned Homeowners Associations. Community Managers serve as liaisons between the Association Board of Directors and Homeowners regarding covenant violations, attend board meetings, and prepare management reports and financial summaries to boards on a monthly basis. Professional position, Monday through Friday with some evening meetings required. An "On Call" team is available for all after-hour emergencies. Company vehicles are available for weekly inspection days. This position has the opportunity to be a hybrid remote position, but candidates must be based in Colorado as visits to HOA meetings and communities are required.

Requirements

High School diploma or equivalent required
Professional communication and customer service
Time management, prioritization, and organization
Problem-solving
Self-motivation and working independently
Meeting deadlines and following up on tasks
Public speaking
Leadership and initiative
Understanding financials/budgets
Working knowledge of computers, including Microsoft Office suite
Valid Driver's License with a clean driving record
Willingness to learn
Ability to adapt to change
Community Managers are expected to put in the necessary time to get the job done

Nice To Haves

Associates Degree (A.A.) or commensurate experience preferred

Responsibilities

Supervise the operation and administration of the Homeowner Association in accordance with the management agreement and the Homeowner Association's policies and procedures.
Responsible for knowledge of all aspects of assigned associations including: Legal Documents, Financial Reports, Maintenance Responsibilities, Contracts
Prepare and submit initial annual budgets to associations.
Provide and/or oversee recommendations to the Homeowner Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired community appearance and operation.
Administer and oversee contracts between the association and contractors, to ensure services are performed in a satisfactory manner.
Assign work orders for routine maintenance/repairs and follow-up to ensure that work is completed satisfactorily. Solicit bids as needed.
Facilitate meetings of the Homeowner Association's members or Board of Directors to provide information, answer questions, give advice and obtain instructions. Minute preparation to record meetings.
Conduct numerous weekly inspections of each community utilizing the Company vehicle to determine: Condition of Grounds, Covenant Violations, Architectural issues, Status of Work Orders
Maintain accurate, current logs to provide documentation for: Covenant Violations, Work Orders, Design Review/Architectural Requests