HOA Portfolio Manager

AvantStay•,

9d•$80,000 - $100,000•Remote

About The Position

AvantStay is launching a new HOA Management function and seeking a founding manager of HOA Management to build it from the ground up. This is a 0-to-1 role. The first three to nine months will focus heavily on assessment and infrastructure: auditing the current HOA landscape across the portfolio, standing up tracking systems and processes where none exist today, and establishing the company's presence and credibility with HOA boards in each market. From there, the role shifts toward steady-state management, scaling, and (pending business need) building out a supporting team. This is a remote position requiring approximately 50% travel to properties, HOA board meetings, and regional team touch-points across the portfolio's operating states.

Requirements

7+ years of experience in HOA management, community association management, property management, or related field; multi-state portfolio experience strongly preferred.
Working knowledge of state-specific HOA/community association statutes and short-term rental regulatory frameworks.
Demonstrated ability to manage competing priorities across a large, geographically dispersed portfolio.
Strong negotiation and relationship-management skills with HOA boards, management companies, and legal counsel.
Excellent written and verbal communication skills; comfortable presenting to boards and executive leadership.
Highly organized, self-directed, and comfortable operating in a remote, fast-paced environment.
Willingness and ability to travel approximately 50% of the time, including some evenings/weekends for board meetings.

Nice To Haves

CMCA, AMS, or PCAM certification a plus (or willingness to obtain)

Responsibilities

Conduct a portfolio-wide audit of existing HOA relationships, governing documents, violation history, and risk exposure to establish a baseline.
Design and stand up a centralized system (and select supporting tools/software) to track HOA status, violations, fines, board relationships, and key dates across all properties.
Define processes, escalation paths, and service-level standards for HOA compliance and dispute resolution where none currently exist.
Establish the department's charter, scope, and interfaces with Legal, Operations, Owner Relations, and Acquisitions.
Build the business case and, as volume warrants, hire and develop a team to support the function's growth.
Serve as the primary liaison between the company and HOA boards, property management companies, and community associations across all markets.
Track, interpret, and ensure compliance with HOA governing documents (CC&Rs, insurance obligations, bylaws, rules & regulations) as they apply to short-term/vacation rental use.
Monitor state and local legislation affecting HOA authority over rentals (e.g., rental restriction amendments, registration requirements) and translate changes into actionable guidance for internal teams.
Represent the company at HOA board meetings, hearings, and community events, in person and virtually.
Lead resolution of HOA violations, fines, and disputes, coordinating with Legal, Operations, and Account Management as needed.
Develop playbooks and training materials for regional/field teams on HOA compliance best practices.
Partner with Acquisitions/Growth teams to assess HOA-related risk during property underwriting and onboarding.
Cultivate proactive, positive relationships with HOA boards and management companies to reduce friction and support long-term operating stability.
Report regularly to senior leadership on portfolio-wide HOA risk, trends, and progress building out the function.