On Call Hmong Interpreter

Gundersen Health System•La Crosse, WI

10d•Onsite

About The Position

Gundersen is seeking a motivated, flexible Hmong-speaking interpreter with a strong customer service background, excellent telephone and critical-thinking skills, and the ability to work in a fast-paced environment. This is an on-call role with hours that vary based on need. The interpreter is assigned weeknight call shifts and participates in the weekend on-call rotation. When notified of an interpreter need, the person must be able to report to the La Crosse campus within 60 minutes. Work locations include La Crosse and Onalaska.

Requirements

High school diploma or equivalent.
A passing score on an oral proficiency test through a language testing agency in the target language, evaluating knowledge of medical terminology. Gundersen will provide this test if the candidate is selected.
Ability to report to the La Crosse campus within 60 minutes of being notified of an interpreter need.
Hmong speaking ability.
Strong customer service background, superior telephone skills, and critical-thinking skills.
Flexibility and ability to work in a fast-paced environment.

Responsibilities

Relay medical information between speakers of two different languages.
Ensure patients and families understand information communicated by providers and staff.
Work cooperatively with other team members and departments.