HME Technician - STARTS AT $20/HOUR

Chartwell Midwest•Middleton, WI

22h

About The Position

The Home Medical Equipment (HME) Technician delivers home care services and medical equipment, and performs equipment repair and maintenance. The role involves frequent patient and client interaction, including equipment setup and patient education, so strong interpersonal communication skills are important. The technician works under the limited supervision of the Warehouse Operations Manager.

Requirements

High school diploma or equivalent.
Valid Wisconsin driver’s license and successful completion of a driving background check.
Thorough knowledge of traffic regulations and safety precautions for operating a motor vehicle.
Ability to communicate effectively during frequent patient and client interactions, including patient education and equipment setup.
Ability to lift up to 100 pounds from the ground and from table height.
Ability to carry 100 pounds while walking 20 feet.

Nice To Haves

One year of experience preferred in equipment ordering, inventory control, minor equipment repairs, home delivery and equipment training, or direct customer assistance with equipment or products.
Experience with medical supplies, medical equipment, and/or oxygen products.

Responsibilities

Load, transport, and deliver medical equipment, and determine where equipment should be set up in patients’ homes.
Set up oxygen systems and provide resupply in patients’ homes.
Document and verify relevant patient and medical equipment information for entry into Brightree.
Educate patients and caregivers on the safe and appropriate setup and use of durable medical equipment, including beds, walkers, wheelchairs, commodes, canes, and bilirubin lights, in hospital, clinic, and home settings.
Coordinate services and address patient concerns with Care Direct staff, referring providers, and patients.
Assess needs and perform safety checks, routine maintenance, and emergency repairs on home medical equipment.
Participate in an on-call rotation to address patient needs outside normal business hours, including evenings, weekends, and holidays.
Maintain the vehicle, related safety equipment, and vehicle maintenance records, and operate in compliance with DOT driving regulations.
Comply with Joint Commission, FDA, CMS, and other applicable regulatory and accrediting requirements.
Maintain the cleanliness and organization of the warehouse, loading dock, and parking lot.