HIM Release of Information Specialist
About The Position
The Health Information Management (HIM) Release of Information Specialist processes most requests to release medical information. The specialist reviews electronic, patient portal, and paper records to identify document types, determine the scope of authorization, and assess whether release is lawful, completing work accurately and efficiently. The role safeguards patients’ privacy by ensuring that information is released only to authorized individuals and in compliance with federal and state privacy laws and Community Medical Center policies and procedures. The specialist also collects fees and reconciles the cash drawer as appropriate. This role is based at the CRMC location and focuses exclusively on release of information. Work includes processing records for continuing care, billable correspondence, disability claims, patient requests, and outside facility requests. The downtown ROI team has approximately 15 staff members and does not perform chart prepping, scanning, or indexing. Training is extensive and typically takes approximately 6 to 12 months to reach full proficiency. Business hours are 8:00 AM to 4:30 PM, with a 30-minute lunch.
Requirements
- High school diploma, High School Equivalency (HSE), or completion of a CHS-approved Individualized Education Plan (IEP) certificate.
- At least 2 years of hospital clerical or general office experience.
- Computer literacy in Microsoft Office and Outlook, and basic typing skills.
- Highly detail-oriented, proactive, independent, and able to take initiative in following up on missing items without constant managerial oversight.
Nice To Haves
- Successful completion of college-level coursework.
- Medical terminology coursework.
- Previous Release of Information experience.
- Epic EHR experience.
Responsibilities
- Process requests to release medical information by reviewing electronic, patient portal, and paper-based records.
- Determine document types, authorization scope, and the legality of each release.
- Safeguard patient privacy and release information only to authorized individuals in compliance with applicable privacy laws and organizational policies and procedures.
- Process and release medical records for continuing care, billable correspondence, disability claims, patient requests, and outside facility requests.
- Collect fees and reconcile the cash drawer as appropriate.
- Follow up on missing items and work independently with attention to detail.
Benefits
- Tuition reimbursement, education programs, and scholarships.
- Vacation time begins accruing on the first day and increases with seniority.
- 403(b) retirement plan with up to 8% matching contributions.
- Free parking and electric vehicle charging.
- Food options with on-demand ordering.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
