HIM Document Integrity Coordinator

LCMC Health

2d • Onsite

About The Position

Under general supervision and leadership, the HIM Document Integrity Coordinator will analyze subject matter of documents imported, scanned, or faxed into the electronic health record to ensure accurate indexing for the legal health record. This position is responsible for the quality, accuracy, archiving, and digitalization of documents scanned into the legal health record by all staff entering documents into the electronic medical record system. This position follows all document control procedures to ensure all documents are categorized appropriately for timely retrieval by end users. Monitors appropriate work queues and systems to identify and resolve any outstanding issues. Communicates with end-users to ensure effective resolution to documentation integrity issues.

Requirements

• High School Diploma/GED or equivalent OR 2 years of work experience.
• Strong analytical and organizational skills.
• Ability to prioritize workloads.
• Meet deadlines and work effectively under pressure.
• Excellent customer service skills.
• General office procedures.
• Ability to problem solve and work with minimal supervision.
• Knowledge of computers and typing.
• Demonstrate the ability to identify and resolve issues independently and communicate effectively with other team members and management.
• Proficiency with Microsoft Office Applications, with an emphasis on Excel.
• Medical terminology.
• Ability to learn various computer programs.

Responsibilities

• Validates the cataloging of all documents processed in the legal health record by following established document protocols.
• Reviews priority documents according to established USCDI guidelines to ensure correct documents are viewed by epic end-users and by the patient via MyChart.
• Ensures all documents reviewed meet all established document protocols with regards to quality, clarity, readability, and accuracy.
• Reviews all documents in established timelines.
• Identifies documents that are not created according to established document protocols and routes to correct work queue for corrections.
• Monitors documents and electronic images received from clinical source system, import process, or other data systems to establish documents are readable, accurately cataloged, and a quality image is present.
• Monitors established work queues from clinical areas and other data systems to ensure documents are created according to established document protocols and routes to correct work queue for corrections.
• Catalogs and indexes incoming documents to meet established document protocols.
• Performs all document and electronic image control processes to ensure the electronic health record is accurate and available for all end users.
• Performs image control processes by editing documents to the appropriate category or document type.
• Performs changes to the appropriate document level, patient, encounter, or order level.
• Type appropriate description if applicable.
• Moves documents to appropriate patient when necessary.
• Moves documents to appropriate encounter.
• Moves documents to order level.
• Deletes document when applicable, must place comment in document field.
• Scan/import document when missing during validation process.
• Ensures Documents needing OnBase corrections are sent to the Document Corrections work queue. (ie, reorder, splitting, etc.)
• Monitors, performs all functions in a timely manner as it relates to the processing of work queues in epic and OnBase to ensure the electronic health record is accurate and available for all end users and patients (MyChart).
• Turnaround time on correction is performed within 3 business days from discharge.
• POCS scanning is reviewed and completed by end of workday.
• All other work queues are prioritized and completed according to established guidelines.
• Escalated issues to management to ensure documents are meeting criteria for established turn around.
• Follow appropriate policy and procedures with regards to potential duplicates, document and data integrity, and philosophy as consistent with facility’s policy and values.
• Meet and maintain established accuracy and productivity goals per departmental policies.
• Other duties and projects as assigned, including but not limited to, assisting with other projects as needed, and attending required staff meetings and educational sessions.
• Proactively and independently solve problems.

Benefits

• LCMC Health is a community.
• Our people make health happen.
• While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way.
• Celebrating authenticity, originality, equity, inclusion and a little “come on in” attitude is the foundation of LCMC Health’s culture of everyday extraordinary.
• Deliver healthcare with heart.
• Give people a reason to smile.
• Put a little love in your work.
• Be honest and real, but with compassion.
• Bring some lagniappe into everything you do.
• Forget one-size-fits-all, think one-of-a-kind care.
• See opportunities, not problems – it’s all about perspective.
• Cheerlead ideas, differences, and each other.
• Love what makes you, you - because we do.
• You are welcome here.
• LCMC Health is an equal opportunity employer.
• All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.
• The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work.
• This is not an exhaustive list of all duties and responsibilities.
• LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.
• Simple things make the difference.
• To get started, take your time to fully and accurately complete the application for employment.
• Incomplete applications get bogged down and are often eliminated due to missing information.
• To ensure quality care and service, we may use information on your application to verify your previous employment and background.
• To keep our career applications up-to-date, applications are inactive after 6 months and, therefore, require a new application for employment to be completed.
• To expedite the hiring process, proof of citizenship or immigration status will be required to verify your lawful right to work in the United States.
• One-of-a-kind care comes from one-of-a-kind people.
• At LCMC Health, our people are the magic ingredient that makes our care so extra-extraordinary.
• We are compassionate, driven, and dedicated to bringing a little something extra to healthcare and to the people of New Orleans and beyond.
• If you’re the kind of person who believes that our community deserves the best and that healthcare needs a little more heart, we want you to be a part of our family.
• From medical roles to administrative positions, every person on our team plays a part in our mission: to provide health, care, and education beyond extraordinary.
• Let’s make every day extraordinary, together.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED