HIM Data Integrity & Support Specialist - Care Connections

University Health

12d•Remote

About The Position

Join a team that plays a vital role behind the scenes in keeping patient information accurate, connected, and accessible across the University Health system. In this position, you will help ensure every patient has one complete and accurate medical record, supporting exceptional patient care, efficient billing processes, and seamless information management across the organization. This role is perfect for someone who enjoys problem solving, working with data, and making a meaningful impact through accuracy and collaboration. You will use advanced software systems and manual processes to identify and resolve duplicate patient records, manage referral orders, support EMR integrity, and maintain a cohesive patient database. Working closely with healthcare staff, IT professionals, HIM team members, and other departments, you will help improve workflows, support operational goals, and contribute to quality patient outcomes.

Requirements

Associates Degree or High School Diploma with RHIT credential required
Minimum of 5 years of experience working in a healthcare system HIM department
Demonstrated proficiency with Microsoft Office products
Self directed with strong time management skills and ability to work remotely
Strong attention to detail and commitment to accuracy
Ability to work effectively in a fast paced environment
Ability to use logical reasoning to follow procedures, troubleshoot issues, and make informed decisions
Strong organizational and multitasking skills
Ability to communicate effectively with clinical staff and other employees while maintaining positive working relationships
Excellent verbal, written, and listening communication skills

Responsibilities

Maintain the integrity and accuracy of patient medical records across the University Health system
Identify, research, and resolve duplicate patient records using data integrity software and manual review processes
Perform person and encounter merges to ensure accurate and complete patient information
Collaborate with healthcare providers, staff, IT professionals, and HIM team members to resolve data integrity issues
Track and combine duplicate medical record numbers and financial identifiers across multiple applications
Conduct routine EMR audits, identify trends causing record errors, and communicate findings to HIM leadership
Integrate ambulance reports and analyze potential duplicate records to maintain accurate patient data
Match referral orders from separate software systems and register patients as needed to ensure referrals are directed appropriately
Update systems to reflect deceased patients based on notifications from internal departments and registries
Support HIM Informatics initiatives, department projects, process improvements, and operational goals as assigned
Work collaboratively with Cancer Registry staff to improve service efficiency and effectiveness
Consistently meet quality and productivity standards while maintaining a strong attention to detail
Promote quality improvement, patient safety, staff safety, and cultural diversity through daily work practices
Provide professional and courteous service to patients, visitors, staff, and medical personnel at all times
Maintain current knowledge of applicable regulations, policies, compliance standards, and training requirements