Data Integrity & Implementation Specialist

NCR Atleos•Frisco, TX

2d•Hybrid

About The Position

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. NCR Atleos was ranked #12 in Newsweek’s prestigious 2025 Top 100 Global Most Loved Workplaces® list. This role focuses on ensuring data integrity and quality assurance across multiple databases, managing system operations and data processing, providing customer and stakeholder support, and driving process improvement and compliance. The specialist will analyze and resolve data issues, maintain data accuracy, manage bulk load processing, oversee operational queues, and collaborate with various departments to ensure smooth onboarding and implementation of terminals. Additionally, the role involves identifying risks, recommending solutions, and staying current with system updates and process changes.

Requirements

College degree or relative work experience required.
2 – 4+ years of experience in either of the following areas: Onboarding, Implementation, Customer Success or Account Management Support/Administration preferred
Hands-on self-starter with the ability to effectively follow difficult issues to resolution.
Must have excellent communication skills, both written and oral.
Self-motivated and can work autonomously to finish project work.
Able to work under limited supervision and self-motivated.
Strong analytical and problem-solving abilities with attention to detail.
Ability to manage multiple priorities in a fast-paced, high-volume environment.
Experience working with large datasets and multiple database systems.
Effective communication and collaboration skills across all organizational levels.
Strong sense of ownership, accountability, and urgency.
Ability to use sound judgment to solve problems and mitigate risks.
Solid proficiency in Microsoft Office applications, especially advanced functions of Excel.
Ability & willingness to learn new computer software applications as required for the job
Meet internal and contractual deadlines with a high degree of accuracy.
Deliver efficient productivity while maintaining superior quality standards.
Ensure data accuracy and integrity across all systems and workflows.

Nice To Haves

Onboarding, Implementation, Customer Success or Account Management Support/Administration preferred

Responsibilities

Analyze, research, and resolve data issues within multiple databases in a timely manner.
Ensure all data entered and maintained across systems is complete, accurate, and compliant with established standards.
Review and audit data inputs to maintain data integrity as directed by management.
Proactively identify and resolve data discrepancies and inconsistencies.
Develop and implement policies and procedures to improve data quality and integrity.
Maintain ownership of customer data collection, validation, and ongoing maintenance.
Manage bulk load processing for National requests, ensuring accuracy and timeliness.
Oversee and process operational queues including DocLink, Flip/Swap, and CardLink files.
Submit required data to downstream systems such as the ATM transaction processing switch.
Manage setup workflows including changes, moves, and bulk load activities across systems.
Provide support for customer escalations, including researching and responding to Service Account Manager inquiries.
Collaborate with stakeholders across departments to ensure smooth onboarding and implementation of terminals.
Build strong cross-functional relationships and drive consensus on process improvements.
Assist other departments with onboarding, implementations, and data-related processes.
Identify risks, recommend solutions, and implement improvements to enhance data integrity and operational efficiency.
Maintain knowledge of internal controls, policies, and procedures relevant to the role.
Stay current on application features, system updates, and process changes.
Contribute to continuous improvement of installation and maintenance processes.
Performing additional duties as assigned to support business needs and ensure data integrity across systems.