High School Scheduling Specialist

Chicago Public Schools•Chicago, IL

About The Position

The High School Scheduling Specialist supports districtwide high school scheduling, graduation, and course catalog systems and processes across Chicago Public Schools. Reporting to the High School Scheduling Manager, this role coordinates among schools, networks, academic content teams, Information Technology Services, system partners, and other district offices to support alignment with district policies, strategic priorities, and operational needs. The specialist manages scheduling systems and data quality; provides training and technical support; coordinates graduation requests and related guidance; administers course catalog workflows and updates; analyzes course usage data; and maintains communications, timelines, and resources for schools and district stakeholders. This is a full-time, exempt position paid on a salary basis. Employees must meet CPS residency requirements: establish Chicago residency within six months of hire and maintain it during employment. All CPS employees must be Illinois residents.

Requirements

Bachelor’s degree from an accredited college or university.
At least three years of relevant professional experience, including high school scheduling and supporting the development of high school course catalogs.
Knowledge of high school scheduling practices.
Ability to quickly gain a strong working knowledge of CPS graduation requirements.
Effective strategic and project planning capabilities, including aligning and managing activities toward goals and successful project completion.
Ability to build collaborative relationships with constituent groups, including external partners, to support schools and principals.
Ability to define problems, analyze data, and outline valid conclusions and action steps.
Strong verbal and written communication, presentation, listening, interpersonal, and organizational skills.
Demonstrate integrity, honesty, credibility, and the courage to make difficult but necessary decisions.
Access to transportation to travel to or between schools and worksites for in-person support may be required.

Nice To Haves

Valid driver’s license and access to a vehicle preferred.

Responsibilities

Provide training, technical support, and guidance to school and district stakeholders through office hours, deadline and communication coordination, resource development and distribution, readiness and graduation trackers, and resolution of scheduling, roster, and waiver issues.
Facilitate and monitor districtwide high school scheduling for an assigned portfolio of district schools, including Options and Charter schools, ensuring alignment with district policies and strategic goals.
Partner with ITS, Aspen, and Follett to resolve technical issues, address scheduling data quality concerns, and optimize system functionality.
Coordinate the manual high school graduation request process, including reviewing submissions, auditing student promotion status changes across graduation cycles, monitoring the graduation inbox, and ensuring compliance with district policies and procedures.
Monitor and support administration, accuracy, accessibility, and continuous improvement of the district course catalog, including course naming conventions, Aspen configuration, course creation and mapping workflows, approval processes, and course usage data analysis.
Coordinate with academic content teams and high school schedulers to maintain course offerings, provide training and onboarding, manage deadlines and communications, and serve as the primary contact for course catalog troubleshooting and inquiries.
Perform other duties as assigned.