High School Partnerships Assistant

Ivy Tech Community College • Noblesville, IN

3d

About The Position

The High School Partnerships Assistant is a part-time operational support role within the High School Partnerships and Pathways team, with some support for general Student Affairs needs. The position maintains records, manages data, monitors databases, processes enrollment-related tasks, and supports departmental administrative functions. The ideal candidate is detail-oriented, organized, and comfortable working with large volumes of data and documentation while ensuring accuracy and compliance with institutional policies.

The role supports the K-14 Initiatives Team, communicates with dual credit instructors and internal departments, responds to routine inquiries, and may provide front desk support. Responsibilities must be carried out in accordance with FERPA, other applicable regulatory requirements, and professional standards. Other logically associated duties may be assigned.

Requirements

• High school diploma or equivalent.
• Computer experience in word processing, spreadsheets, and database management.
• Ability to pass a background check and work with high school-age students.
• Ability to lift 25 pounds.
• Valid driver's license and willingness and ability to travel to local community partners within Hamilton County.
• Ability to promote an inclusive environment that reflects the diversity and backgrounds of students and employees, where each individual feels respected and valued.

Nice To Haves

• Associate degree.

Responsibilities

• Maintain accurate departmental records, including course rosters, testing information, course offerings, final grades, instructor records, and other program-related data.
• Enter and verify information in college systems and databases to ensure accuracy and completeness.
• Monitor and maintain records in the DualEnroll platform and related systems.
• Process course registrations, drops, withdrawals, and other student record updates as needed.
• Assist with course building and setup for dual credit offerings.
• Resolve registration holds, terminations, and data discrepancies according to established procedures.
• Generate and compile reports for departmental needs.
• Maintain electronic and physical files in accordance with college policies and FERPA requirements.
• Provide administrative support to the K-14 Initiatives Team, including document preparation, record tracking, and workflow coordination.
• Communicate with dual credit instructors and internal departments regarding information requests, updates, and required documentation.
• Support special projects and departmental and campus initiatives as assigned.
• Respond to routine phone and email inquiries, resolving questions or directing them to the appropriate department or staff member.
• Provide occasional front desk support, including answering phones, scheduling appointments, and assisting visitors with general information.
• Escalate complex student or guest concerns to appropriate staff members when necessary.

Benefits

• Access to a vision care plan with low-cost exams and allowances for glasses or contact lenses.
• Employee Assistance Program offering no-cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources.
• Ability to contribute pre-tax or post-tax dollars through payroll deduction to build retirement savings.
• Fee remission for employees, spouses, and legal dependents.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED