High School Partnerships Assistant

Ivy Tech Community College • Noblesville, IN

2d

About The Position

The High School Partnerships Assistant is a part-time operational support role within the High School Partnerships and Pathways team, with some support for general Student Affairs needs. The position maintains records, manages data, monitors databases, processes enrollment-related tasks, and supports departmental administrative functions. The ideal candidate is detail-oriented, organized, and comfortable handling large volumes of data and documentation accurately and in compliance with institutional policies.

The role supports the K-14 Initiatives Team and communicates with dual credit instructors and internal departments about information requests, updates, and required documentation. It also responds to routine inquiries, provides occasional front desk support, and assists with special projects and other logically associated duties. All work must comply with FERPA, applicable regulatory requirements, and professional standards.

Requirements

• High school diploma or equivalent.
• Computer experience in word processing, spreadsheets, and database management.
• Must pass a background check.
• Must be able to work with high school-age students.
• Must be able to lift 25 pounds.
• Must have a valid driver’s license and be willing and able to travel to local community partners within Hamilton County.
• Must demonstrate the ability to promote an inclusive environment that reflects the diversity and backgrounds of students and employees and in which individuals feel respected and valued.

Nice To Haves

• Associate degree preferred.

Responsibilities

• Maintain accurate departmental records, including course rosters, testing information, course offerings, final grades, instructor records, and other program data.
• Enter and verify data in college systems and databases for accuracy and completeness.
• Monitor and maintain records in the DualEnroll platform and related systems.
• Process enrollment tasks, including course registrations, drops, withdrawals, and other student record updates.
• Assist with course building and setup for dual credit offerings.
• Resolve registration holds, terminations, and data discrepancies according to established procedures.
• Generate and compile reports for departmental needs.
• Maintain electronic and physical files in accordance with college policies and FERPA requirements.
• Provide administrative support to the K-14 Initiatives Team, including document preparation, record tracking, and workflow coordination.
• Communicate with dual credit instructors and internal departments regarding information requests, updates, and required documentation.
• Support special projects, departmental initiatives, and campus initiatives as assigned.
• Respond to routine phone and email inquiries, resolving questions or directing them to the appropriate department or staff member.
• Provide occasional front desk support, including answering phones, scheduling appointments, and assisting visitors with general information.
• Escalate complex student or guest concerns to appropriate staff members.
• Perform other duties logically associated with the position as assigned.

Benefits

• Vision care plan with low-cost exams and allowances for glasses or contact lenses.
• Employee Assistance Program with no-cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources.
• Employees may contribute pre-tax or post-tax dollars through payroll deduction toward retirement savings.
• Fee remission for employees, spouses, and legal dependents.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED