About The Position

At STEM School Highlands Ranch, we place innovation at the heart of learning to unleash the potential of all students and prepare them for an exponentially changing world. As a K-12 free Charter School in the Douglas County School District, we are committed to creating an environment that fosters respect, success, and continuous improvement. We welcome you to join us on our goal to redefine limits and unleash potential. STEM School Highlands Ranch is dedicated to providing equal opportunities to all individuals, regardless of race, color, national origin, age, sex, genetic information, religion, pregnancy, disability, sexual orientation, veteran status, or any other protected status. We strive to maintain a work environment free from unlawful harassment and discrimination. Our Core Beliefs: 1. Create an environment of respect and success. 2. Nurture unlimited human potential. 3. Leverage the power of collaboration. 4. Optimize resources. 5. Impact the world ethically and positively. 6. Reinvent and adapt. We expect our team members to be agile learners who design thoughtful and engaging initiatives that ensure maximum impact and engagement. You will join a community of committed professionals who engage in constant collaboration and innovation to nurture unlimited potential for both students and staff.

Requirements

  • Strong organizational skills and attention to detail
  • Excellent communication and customer service skills
  • Ability to manage multiple priorities in a fast-paced environment
  • High level of professionalism, discretion, and confidentiality
  • Education: High School or Equivalent (Required)

Nice To Haves

  • Experience with student information systems (e.g., Infinite Campus) preferred
  • Prior experience in a school or office setting preferred

Responsibilities

  • Serve as the front desk point of contact, managing phones, visitors, and daily inquiries
  • Create a welcoming and professional environment for students, families, and staff
  • Process student enrollments and withdrawals
  • Maintain official academic records, including contact information, transcripts and grade reports
  • Manage cumulative student files with accuracy and confidentiality
  • Fulfill transcript requests and respond to external records requests
  • Oversee attendance tracking and support truancy management
  • Prepare and maintain enrollment reports
  • Maintain ownership and accuracy of IC (Infinite Campus) and enrollment systems data
  • Conduct graduation requirement checks and support eligibility determinations
  • Enter and verify transcripts, including courses, credits, and external records
  • Support the Principal, Assistant Principal, Dean, and Executive Director
  • Conduct enrollment communications and inquiry follow-up
  • Communicate with prospective families via phone and email
  • Coordinate tours, student shadows, and a positive enrolling family experience
  • Align logistics, stakeholders, and timelines to ensure smooth execution
  • Oversee volunteer coordination, execution and tracking
  • Complete successful student registration and/or transfer, by obtaining and verifying authenticity of required registration documentation; enter student data accurately into the District’s Student Information System (SIS) according to protocol; maintain the accuracy of student data through the District's Exception Reports; provide data for compliance reports.
  • Perform other related duties as assigned or requested.
  • Assist and train teachers, staff and administration in Ad Hoc report creation in the Student Information System.
  • Create Help Desk requests for additional rights, discrepancies, concerns, changes, and errors within or to the Student Information System.
  • Direct and train student office workers, interns, peer counselors, volunteers, etc. to perform routine office functions; ensure confidentiality, professional behavior, and maintain discipline.
  • Prepare, monitor, and process Express Check-In, ensuring validation of student enrollment, demographic, household, emergency contact information and the collection of student fees associated with the students’ schedules.
  • Coordinate the building check-in day for student pictures, student ID's, etc.
  • Inventory student cumulative files for current, graduated & withdrawn students, and other data as needed.
  • Produce honor rolls, post grades, open the grading window, and perform grade validations.
  • Verify availability of grades/transcripts in the parent portal.
  • Purge, prepare, and scan student records into the Districts Universal Content Management system to comply with Colorado State Archive requirements.
  • Fulfill transcript/records requests and Confirmation of Enrollment and Attendance in a timely and efficient manner in order to meet statutory compliance.
  • Collaborate with District Departments and Charter schools for Open Enrollment, Administrative Transfer, and Open Enrollment Two; manage all dual enrollments for students participating in unique district programs.
  • Pull courses from the course master into Infinite Campus to prepare for student course registration requests, build sections, assign teachers to courses, analyze conflicts, roster students into sections (and roster changes) to ensure each student has been successfully scheduled into classes for the new school year and for the Summer School/Enrichment session(s).
  • Schedule new and transferring students into classes and/or change student schedules based on sound judgment identifying needs of the student and as requested from Administrators, Counselors, special education staff, or other appropriate school personnel.
  • Cooperate with district departments on guardianship, home study, homeless students, Special Education, and foreign and exchange students, to ensure full access to services for all students.

Benefits

  • Employer-paid health, dental, and vision insurance (available on the 1st of the following month).
  • Short-term, long-term disability, life, and ADD insurance (available six months from hire date).
  • Retirement benefits including PERA pension and 401K employee-only contribution managed through Colorado’s PERA program.
  • FSA (medical and dependent care), Pet Insurance, Sick Time, and PTO based on years of service
  • health, vision, dental, health savings account (HSA), flexible spending accounts (FSA), District paid and voluntary additional (supplemental) life and accidental death and dismemberment insurance, short and long-term disability, critical illness and accident voluntary insurance, employee assistance program (EAP), voluntary 401(k), 403(b) and 457 retirement plan options.
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