High School Connections and Enrollment Specialist [Part-Time]

Clackamas Community College•Oregon City, OR

7d•Hybrid

About The Position

Clackamas Community College seeks a part-time, limited-term High School Connections and Enrollment Specialist for the Office of Education Partnerships. The position is non-union, non-exempt, and not eligible for benefits, with a maximum of 19.5 hours per week. The role can be hybrid, but employees must be available to work onsite when requested and maintain a flexible schedule to meet program needs, which may include evenings or weekends. The limited-term appointment ends June 30, 2027. The specialist serves as a systems applications technical expert and as an informational resource for prospective and current high school students participating in High School Connections programs. The role supports admissions and registration, explains programs and procedures, assists with course changes, and improves enrollment operations in accordance with college policies and procedures. The specialist also acts as a liaison among students, families, high schools, and college departments; promotes programs; and tracks and reports enrollment data. The position works under the general direction of the Director, Office of Education Partnerships. Supervision of others is not typical, although the specialist may train and orient newly assigned personnel and assign work to student workers. The role requires maintaining student confidentiality and data integrity and complying with college, state, and federal standards, including FERPA. CCC employees must reside within 50 miles of the Oregon City, Harmony, or Wilsonville campus.

Requirements

Bachelor’s degree in a related field and two years of directly related work experience, or an equivalent combination of education and experience that provides the required knowledge, skills, and abilities.
Knowledge of community college academic programs, policies, and procedures.
Knowledge of college admission, registration, and student data management systems.
Knowledge of word processing, spreadsheet, database, and web-based software applications.
Knowledge of general office practices, procedures, and record-keeping.
Ability to demonstrate integrity, customer service orientation, cultural competency, trustworthiness, flexibility, and willingness to change.
Ability to maintain student confidentiality and data integrity and comply with FERPA and related college, state, and federal standards.

Responsibilities

Serve as an informational resource and point of contact for prospective and current high school students registering in High School Connections programs.
Assist students, parents, and high schools with enrollment processes, procedures, and policies by phone, email, and in person.
Develop written instructions, videos, and other registration training tools for High School Connections.
Establish annual registration timelines and calendars in partnership with the Director, and communicate instructions and resources to students, parents, high school partners, and college faculty.
Create student records and process college-course registration requests in Colleague according to college standards and procedures.
Collect and enter FERPA releases through Colleague and provide password-reset services to students.
Serve as the main contact for students, parents, high school administrators, and counselors for CTE Pathways, Expanded Options, and High School Plus.
Communicate with high school administrators and counselors about program starting information and resources, and collaborate with CCC academic departments and faculty on CTE Pathways and High School Plus.
Request participant rosters from high school administrators and counselors and provide registration and placement assistance.
Track registration progress during designated registration periods and code students in Colleague as needed for tracking and reporting.
Retrieve program student transcripts from Colleague at the end of each term and send them to high school counselors and administrators.
Represent CCC and High School Connections at partner high school events, assist with Advanced College Credit registration events, and help create promotional materials and update website content.
Track enrollment by program and high school by term and annually, and prepare reports for internal and external partners using Colleague and Reporting Services.
Establish and maintain effective working relationships; perform other assigned duties within the classification; participate in college committees when requested; attend training and meetings; and maintain an orderly work area.
Maintain student confidentiality and data integrity and comply with applicable college, state, and federal requirements, including FERPA.