High-End Retail Loss Prevention Security Officer (Orlando Regional Office)

St. Moritz Security Services•Orlando, FL

5d•Onsite

About The Position

St. Moritz Security Services, Inc. is seeking a High-End Retail Loss Prevention Security Officer for their Orlando Regional Office. This role focuses on observing and reporting activities to ensure security at assigned locations. The company emphasizes its people as the key to its success, with a commitment to providing the highest level of service from the top down. The officer will be responsible for monitoring and reporting all activity, conducting various patrols, identifying and reporting suspicious activities and unsafe conditions, writing detailed reports, and responding to emergency situations.

Requirements

Minimum high school diploma or equivalent required.
Must have at least two years of security experience, preferably in loss prevention.
Candidates must be professional; black suit and tie uniform are required during the shifts.
Must possess a valid registration/permit/license required by the state in which the employee is employed (Florida D License).
As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test where required.
Ability to write effective, concise, and legible reports.
Demonstrated ability to be very customer service oriented, with the ability to professionally interact with all levels of individuals.
Ability to provide reliable transportation (or access public transportation) to consistently get to and from work on time is required.

Nice To Haves

High-End Retail Security experience a plus.
Current or prior military experience, or college education in the security field desirable.
Minimum 1-3 years of professional-level work experience preferred.
Prior experience in the security industry, law enforcement, military, and/or customer service highly desired.
Experience in scheduling, operations, or other functions of the security industry a plus.
May require a current state driver’s license, clean driving record as determined by SMSSI, and the ability to safely operate motor vehicle, golf cart, and/or bicycle if assigned to a position requiring operation of such.

Responsibilities

Monitoring and reporting all activity.
Conducting foot patrols, vehicular patrols, golf cart patrols, and/or bicycle patrols of applicable interior and/or exterior areas.
Reporting suspicious activities and suspicious persons.
Writing detailed narrative reports and maintaining daily activity reports (DAR’s).
Enforcing post orders, site rules, regulations, policies, and procedures.
Responding to emergency situations requiring security assistance.
Executing security services as outlined in the Post Order Manual and accompanying policy and procedural guidelines.
Identifying and reporting security threats, unsafe conditions or hazards, and/or other emergency situations.
Performing site-specific duties such as customer service, loss prevention, retail security, lobby/visitor reception, service/freight elevator security, and loading dock security.
Contacting appropriate individuals (Site Supervision, Field Management, etc.) as directed or needed.
Knowing all site-specific policies and procedures, and implementing emergency response activities.
Following all company procedures, maintaining acceptable attendance, and adhering to grooming and customer service standards.
Participating in all company and site required orientation and training programs.
Responding to incidents during shift in conformity with Post Orders and the Company’s Use of Force Policy.
Conducting security, customer service, or support functions as directed by supervisor or in support of client request(s).