$24/hour High End Concierge Associate, Part-Time Weekends, 2nd & 3rd Shifts (Austin)

Northeast Security•Boston, MA

11h

About The Position

Northeast Security, Inc. is seeking Security Concierge Officers for premier Class A buildings. The concierge is a front-facing representative of the building and its clients, responsible for maintaining a professional appearance and client culture while ensuring guests feel welcome and valued. The role includes remaining at the assigned post, communicating incidents and operational updates, supporting security personnel, and providing attentive customer service. Positions are subject to eligibility, availability, background screening, drug testing, and completion of orientation; a position may be rescinded if background requirements are not met. The position starts at $24 per hour. Part-time schedules listed are Sunday–Monday, 8:00 p.m.–4:00 a.m., or Friday–Saturday, 11:00 p.m.–7:00 a.m. The posting identifies the location as Austin in its title, while the description references buildings in Boston and Cambridge.

Requirements

Customer service experience.
Previous security concierge experience, or experience or education in a related field.
High school diploma or GED equivalent.
Valid driver’s license and a clean driving record of three years or more.
At least 18 years of age.
Ability to communicate clearly and effectively in English, both verbally and in writing.
Neat and professional appearance.
Dependable means of transportation.
Basic computer knowledge.
Positive phone demeanor and strong written and verbal communication skills.
Service-oriented mindset, friendliness, and ability to make guests feel valued.
Client management skills and strong leadership skills.
Strong attention to detail and professionalism.
Ability to solve conflicts and problems.
Ability to multitask and self-manage in a dynamic environment.
Knowledge of company policies and procedures.
Successful completion of all pre-employment background and drug screenings.

Responsibilities

Represent the building and its clients as a front-facing concierge.
Uphold the client’s appearance and culture and make guests feel welcome and valued.
Maintain a professional appearance and remain at the assigned post.
Notify appropriate parties promptly about serious incidents.
Maintain effective communications with assigned security personnel.
Keep assigned security personnel informed of modifications to procedures, policies, or regulations.
Perform other duties as required by the client or Northeast Security, Inc.
Maintain effective relationships with company and client organizations.
Follow company policies and procedures and uphold ethical and professional standards.