Concierge- Part Time- Weekends

Harmony Senior Services•Hershey, PA

About The Position

The Concierge performs administrative and reception support for the community. The role greets visitors, answers and transfers telephone calls, takes accurate messages, monitors security and fire systems as needed, and maintains resident and visitor sign-in records. The Concierge also supports office functions across departments, assists with resident van scheduling, handles meal ticket sales and related payments, and helps keep the front desk and lobby clean and orderly. The position is part-time and includes weekend work; the schedule may also include holidays and requires flexibility.

Requirements

High school diploma or GED.
Experience in administrative functions.
Answer phones politely and professionally.
Be organized and able to work well with others as part of a team.
Communicate effectively both verbally and in writing.
Be considerate, neat, well-groomed, and professional in appearance and dress.
Be polite and considerate toward residents, visitors, coworkers, and management.
Be able to sit for extended periods.
Function effectively in a busy environment and multitask.
Be willing to work a flexible schedule that includes weekends and holidays.
Attend all required in-services and staff meetings.

Responsibilities

Greet visitors to the community and monitor visitor activity.
Answer telephone calls, transfer callers to the appropriate party, and take messages in a courteous and professional manner.
Monitor walkie-talkies, the door security system, and the fire panel as needed.
Monitor resident sign-in and sign-out and visitor registration logs.
Complete administrative support tasks, including filing, typing, and making copies.
Fill out and log service request forms for residents and/or staff.
Keep the front desk and lobby clean and neat.
Sell meal tickets and account for payment by payroll deduction or personal check.
Help ensure building security, including periodically checking entrances and exits.
Attend required in-services and staff meetings.
Assist with coordinating the van schedule for residents.
Follow confidentiality policies when releasing resident information.
Complete other duties as assigned.