Concierge- Part Time- Weekends

Harmony Senior Services•Hershey, PA

8d•Onsite

About The Position

The Concierge performs administrative and reception support for the community. The role greets visitors, answers and transfers telephone calls, takes accurate messages, monitors security systems and visitor and resident logs, and completes office functions such as filing and copying. The Concierge also supports resident service requests, meal-ticket sales, building security, and coordination of the resident van schedule. The position requires a courteous, professional manner, confidentiality, and the ability to manage multiple tasks in a busy environment. This is a part-time position with weekend work; the job description also states that the schedule may include holidays.

Requirements

High school diploma or GED.
Experience in administrative functions.
Be considerate, neat, well groomed, and professional in appearance and dress.
Answer phones politely and professionally.
Be organized and able to work well with others as part of a team.
Be polite and considerate toward residents, visitors, coworkers, and the management team.
Communicate effectively both verbally and in writing.
Be able to sit for extended periods.
Function effectively in a busy environment and multitask.
Be willing to work a flexible schedule that includes weekends and holidays.
Attend all required in-services and staff meetings.

Responsibilities

Greet and monitor visitors to the community.
Answer telephone calls, transfer them to the appropriate party, and take accurate messages in a courteous and helpful manner.
Monitor the walkie-talkie, door security system, and fire panel as needed.
Monitor resident sign-in and sign-out and visitor registration logs.
Complete administrative support functions, including filing, typing, and making copies.
Fill out and log service request forms for residents and staff.
Keep the front desk and lobby clean and neat.
Sell meal tickets and account for them by payroll deduction or personal check.
Help ensure building security, including periodically checking entrances and exits.
Attend required in-services and staff meetings.
Assist with coordinating the resident van schedule.
Follow confidentiality policies concerning the release of resident information.
Complete other duties as assigned.