HIF Account Manager

Conner Strong & Buckelew•Camden, NJ

12h

About The Position

The HIF Account Manager supports the Executive Director in administering eight Health Insurance Funds and one County Insurance Commission Health program. The role manages operational, financial, and strategic activities, including underwriting, budgeting, rate development, vendor and committee coordination, regulatory support, and broker service. It is a central resource to internal teams, Fund leadership, and external partners, helping the Funds operate effectively, compliantly, and with long-term stability. The Account Manager supports Fund administration and leadership, Executive Committee meetings, new-member underwriting, annual budget development, accounting and financial coordination, rate renewals, RFP management, wellness grants, reorganizations, surplus and dividend planning, and broker, legislative, and regulatory requests. The position also mentors and oversees the Assistant Account Manager and assists with Fund professional contracts. The role attends meetings at Conner Strong and client facilities, is available as an on-call contact outside regular working hours, and requires flexible hours and regular travel to other Conner Strong buildings and client work sites. The work environment is an office with a moderate noise level. Salary ranges from $75,000 to $100,000. Qualifying positions are eligible for comprehensive benefits, including family medical and dental insurance, a 401(k) plan, and PTO.

Requirements

At least 5 years of middle-market and/or large-group Employee Benefits service experience from a leading brokerage or consulting firm is strongly preferred.
Experience analyzing and designing Health & Welfare plans.
Strong technical knowledge and ability to develop strategies and negotiate appropriate marketplace placements.
Knowledge of both self-insured and fully insured plans.
Experience with private- and public-sector clients.
Experience in plan cost analysis, claims analysis and reconciliation, and financial evaluation.
In-depth knowledge of compliance and benefit-plan regulatory issues.
Ability to develop and manage relationships at all levels within the organization and with external clients and carriers; flexibility in working with others.
Excellent organizational, communication, decision-making, interpersonal, collaborative, and consultative skills, with the ability to multitask under pressure.
Ability to negotiate, influence, and meet deadlines with minimal supervisor support.
Strong business acumen and demonstrated leadership and relationship-management ability.
Proficiency in Microsoft Word, Excel, PowerPoint, and Access.
Bachelor’s degree or equivalent business experience required.
Must be authorized to work in the United States full-time without Company sponsorship.
Able to work flexible hours and travel regularly to other Conner Strong buildings and client work sites.

Responsibilities

Assist the Executive Director with daily administration of eight Health Insurance Funds and one County Insurance Commission Health program, ongoing operations, and special projects.
Serve as a professional resource to internal teams, brokers, vendors, commissioners, and regulators.
Attend Executive Committee meetings; help present reports, respond to questions, document action items, and coordinate follow-up.
Coordinate underwriting for prospective new members, review submissions, verify rates and premium levels, provide missing information, and assist with Fund feasibility studies and implementation.
Coordinate the annual budget process, gather and validate reports, obtain actuarial projections, assist with claim budgets, evaluate RFP responses for expense lines, present budgets and funding options, and explain budget assumptions and financial impacts to members.
Communicate member activity and financial changes to Accounting; review Financial Fast Tracks; request and reconcile reports; work with Fund Treasurers and Accounting on receivables and payables; and help determine incurred-but-not-reported reserves.
Coordinate rate development after budget adoption, troubleshoot and correct rate errors, submit accurate rates to the enrollment system provider, assist with rate audits, communicate renewal status, and provide rates to brokers and the Operations Manager.
Define RFP scopes, manage timelines, review submissions for compliance, and present results and recommendations to committees.
Work with the Wellness Committee to determine the annual budget, maintain grant guidelines, prepare budget recommendations, respond to grant requests and changes, and assist brokers with program administration and communication.
Prepare resolutions and required risk and cash management plans; chair reorganization meetings when needed and facilitate voting.
Partner with the Executive Director to present and recommend surplus retention goals and dividend availability.
Respond to broker service requests, legislative changes, state inquiries, and OPRA requests within statutory deadlines; support internal audits and state examinations.
Mentor, delegate to, and oversee the Assistant Account Manager.
Assist the Executive Director with oversight, negotiation, and preparation of Fund professional contracts.
Attend meetings at Conner Strong and client facilities and serve as an on-call contact outside regular working hours.
Perform other duties as assigned.