Hi-Lo Operator/Receiving Clerk

Tommy's • Holland, MI

1d • Onsite

About The Position

Tommy’s is seeking a Hi-Lo Operator/Receiving Clerk to accurately receive deliveries, pick and pack orders, and ship orders while following required procedures and safety regulations in a fast-paced environment. The role focuses heavily on receiving LTL, FTL, and customer-return shipments, coordinating discrepancies and inbound shipments with other departments, organizing warehouse storage, and helping with equipment assembly and other warehouse needs. The position uses a Hi-Lo for approximately 80% of inbound freight shipments and works closely with the pick/pack/ship team and RMA/RGA specialist.

The position operates in a warehouse. Standard operating days are Monday through Friday, with core hours from 6:00 a.m. to 5:00 p.m. Shift length and start and end times may vary, typically averaging 8–9 hours per day. Occasional extended shifts and periodic weekend work may be required based on business needs. Schedules are established in coordination with a supervisor, balancing availability with team and operational needs. The role routinely uses office equipment, forklifts, pallet jacks, and warehouse and assembly tools. The work may involve changing weather, a fast-paced environment, heavy and technical equipment, ladder use, vibrating tools, and louder-than-normal conditions. Driving between company locations, vendors, or suppliers may be needed.

Tommy's offers base pay, eligibility for an annual profit-sharing bonus, insurance coverage, a dependent care FSA with on-site daycare options, a 401(k) match, financial planning services, paid time off and holidays, continued education and tuition assistance, and learning and development opportunities. The company describes its culture as energetic, family-oriented, and focused on team member morale, with opportunities for internal growth.

Requirements

• High school diploma or GED.
• Computer proficiency, including Microsoft Office, Excel, and bills of lading.
• One year of forklift experience; TCWS will test and certify the employee.
• Ability to stand for 8 hours per day and lift up to 75 pounds.
• Ability to walk quickly and work with urgency and accuracy when stocking product.
• Material-handling experience.
• Neat and organized in stocking product and processing documentation.
• Self-motivated and able to think critically.
• Process-oriented and collaborative, with the ability to communicate and manage well across organizational levels and departments.
• Strong organizational and time-management skills, including the ability to multitask and prioritize workload.
• Adaptability, problem-solving and critical-thinking skills, and the ability to exercise good judgment and make sound data-backed decisions.
• Integrity, dependability, urgency, and results orientation.
• Customer-care focus and a positive, can-do attitude.
• Initiative and drive to identify and fill gaps.
• Ability to work and commute in all weather conditions.
• Ability to communicate, listen, detect, converse, discern, convey, express oneself, and exchange information effectively.
• Ability to walk, bend, twist, turn, stoop, climb steps, reach, and use hands and fingers.
• Ability to work in a fast-paced environment while multitasking, and to frequently stand and move around the warehouse.
• Ability to work with heavy and technical equipment, lift 50–70 pounds, climb a ladder, and lift and maneuver up to 50 pounds.
• Ability to tolerate vibrating tools and occasionally louder-than-normal work environments.
• Ability to drive between company locations and/or vendors or suppliers as needed while on the job.

Nice To Haves

• Experience with inventory control systems.

Responsibilities

• Receive LTL, FTL, and customer-return shipments; receive parcel shipments after LTL, FTL, and RMA shipments are complete.
• Coordinate with Purchasing regarding packing slip discrepancies.
• Coordinate inbound shipments with the Logistics Coordination Lead and Production Lead.
• Consolidate pallet racking and bins to make space for inbound equipment.
• Band, palletize, and shrink-wrap inbound equipment as needed.
• Work with the pick/pack/ship team on item receipts tied to sales orders.
• Identify warehouse storage and space-allocation needs based on stock levels and implement plans with the warehouse team.
• Assemble carwash equipment as needed.
• Assist the warehouse with other needs when shipping and receiving work is complete.
• Accurately receive RMAs and work closely with the RMA/RGA specialist to handle RMAs and RGAs.
• Use a Hi-Lo for approximately 80% of inbound freight shipments.
• Perform other duties as assigned; duties and responsibilities may change.

Benefits

• Base pay and eligibility for an annual profit-sharing bonus.
• Full insurance package including health, dental, vision, life, disability, and employee assistance.
• Dependent Care FSA with on-site daycare options.
• 401(k) match and complimentary financial planning services.
• Paid time off and paid holidays.
• Continued education and tuition assistance.
• Learning and development program.
• Opportunity for internal growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED