Hematology Strategic Account Manager, West

MENARINI Group•Bridgewater, NJ

2d•$180,000 - $215,000•Remote

About The Position

The Hematology Strategic Account Manager sells and supports Stemline products for existing and potential customers in a territory covering Southern California and most of Arizona. The role focuses on acquiring new business, increasing market share by gaining new accounts or expanding current customer relationships, building brand loyalty, and ensuring customer satisfaction. The position requires frequent travel to customer sites, including overnight travel, with minimum expected travel of 50% or more. The account manager develops strategic plans for key opportunities, serves as a business partner to clients, and builds relationships with hospital healthcare professionals and decision makers. The role provides post-sales support, responds to customer needs and complaints, tracks opportunities and sales-cycle activity using CRM, and monitors forecasts and customer satisfaction. The manager is accountable for individual sales and business targets, quality and compliance training, and compliance with applicable federal, state, and company requirements. Flexible hours and weekends may be needed to meet business or customer needs.

Requirements

Bachelor’s degree.
At least 7 years of pharmaceutical or biologic experience, including at least 3 years in hematology/oncology.
Proven sales track record in the relevant product line.
Valid driver’s license.
Clinical knowledge of the hematology/oncology product category, particularly biologics.
Solid understanding and application of business concepts, procedures, and practices.
Demonstrated ability to exceed business plans or quotas and develop sales plans for required opportunities.
Ability to manage time and resources across the assigned territory to achieve territory objectives.
Ability to ensure compliance with governmental and Stemline regulations, maintaining honesty, integrity, and a strong work ethic.
Ability to promote teamwork within the region and maintain collaborative relationships across organizational levels.
Ability to influence others and function effectively in a team environment.
Excellent interpersonal, organizational, communication, and listening skills.
Entrepreneurial approach to market environments.
Basic to intermediate Microsoft Office skills, including Excel, Word, and Outlook, and experience with CRMs.
Willingness to travel to customer sites, including overnight travel; minimum expected travel is 50% or more.

Nice To Haves

Rare disease experience is preferred.

Responsibilities

Sell products to potential and existing customers in the assigned territory to achieve territory revenue goals.
Create strategic business plans for key customer opportunities.
Serve as a business partner to clients and develop and maintain strong business relationships.
Track, report, and analyze territory opportunities with the National Sales Director on a routine basis.
Develop relationships with hospital healthcare professionals through conversations, meetings, and conferences; make new contacts and identify key decision makers to facilitate future orders.
Provide post-sales support for territory business.
Respond to customer product or service needs and complaints by developing feasible solutions or working with relevant personnel to develop optimal solutions.
Plan, prioritize, monitor, and track sales-cycle events using CRM.
Monitor and report customer satisfaction, support, and issues to the Regional Sales Director.
Monitor and regularly update forecasted product-volume data.
Meet individual sales and business targets set by management.
Attend required Quality & Compliance training at specified intervals.
Work flexible hours and weekends as directed to meet business or customer needs.
Participate in work activities assigned by management.
Maintain compliance with federal and state regulatory requirements and build compliance into all aspects of work.
Implement assigned operations within an established budget.