Hematology (PNH) Account Manager - Mountain West

Apellis Pharmaceuticals • Minneapolis, MN

1d • $138,000 - $200,000 • Onsite

About The Position

The Hematology (PNH) Account Manager is a field sales position representing Biogen to relevant healthcare professionals and accounts in the assigned territory. The role builds trust in the company, its values, science, and product; develops deep understanding of customers and accounts; and creates territory and key account plans that address relevant stakeholders across the healthcare ecosystem. The ideal candidate will be based in Denver, Colorado, and must live in the territory.

The Account Manager develops and implements account plans with other customer-facing teams, identifies regional influencers and treatment patterns, and maps referral networks. The role is the lead point of contact for account management activities, including speaker programs, marketing tactics, and other commercial needs. It requires collaboration across internal teams, a strong focus on customer relationships and sales objectives, and domestic travel of up to 75%, including overnight travel depending on territory.

Requirements

• Bachelor's degree (BA/BS).
• At least 4 years of biotech or pharmaceutical sales and account management experience.
• Proven track record of sales success.
• Ability to create and execute customer and account plans informed by local knowledge and aligned with headquarters strategy and tactics.
• Strong customer focus and ability to build relationships, credibility, and trust.
• Demonstrated learning agility when encountering new challenges, roles, or situations.
• Ability to navigate ambiguity and persevere in an ultra-rare disease space.
• Effective collaboration skills and high emotional intelligence.
• Ability to focus on solutions and persevere through obstacles in a competitive market.
• Strong communication skills, including active listening, clear and compelling expression, and effective presentations.
• Demonstrated integrity and understanding of rules and regulations relevant to the pharmaceutical sector.
• Must live in the territory and be willing to travel domestically up to 75%, including overnight travel depending on territory.
• Must be able and willing to comply fully with applicable customer-interaction credentialing requirements.

Nice To Haves

• Experience in Hematology/Oncology and/or rare disease; specialty sales experience in other disease states may also be considered.

Responsibilities

• Build and maintain proficiency in relevant disease states, patient and clinic experience, market landscape, and product.
• Achieve sales and marketing objectives and goals to drive company revenue.
• Serve as the primary commercial interface with key accounts and take accountability for the overall customer experience.
• Develop and maintain relationships with key accounts and their stakeholders, including physicians, nurses, office staff, and management.
• Establish and execute key account business plans aligned with franchise strategy and resources; communicate plans and lead strategy discussions with leadership.
• Assess treatment patterns and referral networks associated with key accounts.
• Collaborate compliantly with patient services, field access, medical affairs, operations, and other stakeholders to achieve account objectives.
• Support colleagues and share knowledge and expertise to contribute to team success.
• Use approved resources effectively to achieve territory and account objectives.
• Communicate routinely with the Hematology Sales Director about ideas, challenges, and best practices.
• Share field insights and innovative engagement ideas with the home-office team and participate in internal workshops and insight readouts as needed.
• Operate with professional integrity and in accordance with established guidelines, policies, and Biogen culture and values.
• Travel domestically up to 75% of the time, including overnight stays depending on territory.
• Comply with applicable credentialing requirements for customer interactions.

Benefits

• 401(k) plan with company match.
• Inclusive family building benefits.
• Flexible time off.
• Summer and winter shutdowns.
• Paid family leave.
• Disability insurance.
• Life insurance.
• Additional benefits are available; details are provided on the company benefits website.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level