Help Desk Support Technician
About The Position
Town School for Boys is a K-8 all-boys independent school located in San Francisco with approximately 415 students, of whom 50% come from self-identified families of color, and a faculty: student ratio of 1:6. Our diverse faculty and staff can be characterized by their warmth, collegiality, and dedication to our mission and values. At Town, learning is prized, love of school is essential, and boyhood is celebrated. This is a part-time Level 1 support technician role to support the Technology Team during peak morning hours of operation from 7:30-10:30 AM. The ideal candidate is highly organized with excellent communication skills and the ability to learn and adapt to technical challenges quickly. We encourage candidates from less traditional backgrounds to apply, even if they don't believe they meet every qualification.
Requirements
- Working knowledge of the fundamental operation of relevant software and hardware to support the educational and administrative needs of the school
- Ability to independently analyze and solve technology issues
- Demonstrated commitment to ongoing learning and willingness to explore emerging technologies
- Strong customer service orientation
- Strong planning and organizational skills and attention to detail
- Excellent oral and written communication skills
Responsibilities
- Provide technical support to staff, faculty, and students
- Maintain and troubleshoot Mac OSX, iOS, and Chrome devices and printers, and other peripherals
- Support administration and faculty with AV setup and troubleshooting
- Maintain inventory of department repairs and equipment loans
- Other duties as assigned
Benefits
- Salary and benefits are commensurate with our peer schools in the San Francisco Bay Area and with similar NAIS schools.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
