Heavy Haul Dispatcher

Claiborne Hauling • Knoxville, TN

6d

About The Position

Heavy Haul, LLC is a transportation and logistics company specializing in the safe, reliable, and efficient hauling of heavy equipment, oversized loads, and specialized freight. The Heavy Haul Dispatcher/Coordinator coordinates and efficiently dispatches trucks transporting oversized and overweight loads. The role requires attention to detail, strong organizational skills, and the ability to manage multiple shipments at once. The dispatcher briefs drivers on load details, routes, and safety regulations and works with customers, drivers, and the operations team to support timely deliveries.

Requirements

• High school diploma or equivalent.
• Previous experience in heavy haul or transportation dispatching is strongly preferred.
• Strong understanding of DOT regulations, oversized-load requirements, and permit processes.
• Proficiency with dispatch software, GPS systems, and Microsoft Office Suite.
• Excellent communication and organizational skills.
• Ability to work under pressure and manage multiple tasks simultaneously.
• Strong problem-solving skills and attention to detail.

Nice To Haves

• Additional education or certifications in logistics or transportation.
• Class A CDL.

Responsibilities

• Coordinate and schedule heavy haul shipments, selecting appropriate routes for oversized and overweight loads.
• Assign drivers to loads based on load requirements, driver availability, and safety considerations.
• Monitor shipment progress and provide real-time updates to customers and management.
• Serve as the main contact for drivers, customers, and other stakeholders on shipment details and issues.
• Communicate with drivers to support adherence to schedules and safety protocols.
• Resolve on-the-road issues, including delays, equipment breakdowns, and route changes.
• Ensure shipments comply with federal, state, and local regulations, including permits, weight limits, and route restrictions.
• Prepare and maintain shipment records, including load details, delivery times, and incidents.
• Coordinate with regulatory agencies to obtain permits and clearances for oversized loads.
• Monitor and enforce safety standards and procedures for heavy haul operations.
• Assist with accident investigations and reporting, ensuring incidents are documented and addressed.
• Provide pre-trip safety briefings and ensure equipment is inspected and complies with safety regulations.
• Build and maintain customer relationships and address inquiries and concerns promptly with updates and solutions.
• Use dispatch software and other tools to manage and track shipments.
• Prepare and submit reports on dispatch activities, performance metrics, and issues encountered.
• Collaborate with the operations team to improve dispatch efficiency and service delivery.

Benefits

• Medical, dental, and vision insurance; medical coverage starts at $10.00 per week.
• HSA with match.
• Company-paid life and AD&D insurance.
• PTO.
• 401(k) with company match.
• Paid holidays.
• Free Text-Care for household.
• Employee Assistance Program.
• Competitive weekly pay.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED