HEAVY FIELD SERVICE TECH

Hugg & Hall•El Dorado, AR

About The Position

Hugg & Hall Equipment Company is seeking a Heavy Field Service Technician with mechanical knowledge and customer service skills. The company is a full-service equipment dealer specializing in industrial and construction equipment. Heavy Field Service Technicians are part of the Service Team and repair heavy-class industrial, construction, and material handling equipment. The work involves troubleshooting and repairing equipment at customer locations, communicating with relevant parties about downtime and job progress, and working safely and efficiently with minimal supervision. Technicians also operate DOT-rated company vehicles and maintain safe working standards on-site and while driving. This position is designated as safety-sensitive under applicable Arkansas, Oklahoma, and Louisiana laws. Initial hire requires passing a pre-employment background check, physical abilities test, drug test, driving-record review, and DOT physical. Hugg & Hall Equipment Company is headquartered in Little Rock, Arkansas, has 17 locations across Arkansas, Oklahoma, and Louisiana, and employs more than 800 people. The company is an equal-opportunity employer and emphasizes safety, productivity, honesty, dependability, and responsibility.

Requirements

At least 3 years of mechanical training or education and/or experience in a related field.
Possess or be able to obtain a complete line of tools, including specialized tools needed to complete jobs at customer locations.
Be at least 21 years of age.
Have a clean driving record.
Be able to obtain DOT medical certification.
High school diploma or equivalent.
Pass the required pre-employment background check, physical abilities test, drug test, driving-record review, and DOT physical.

Nice To Haves

Above-average communication skills.
Ability to read schematics or be trained to read them.
Ability to complete duties accurately and on time.
Ability to work independently with minimal supervision.
Related experience as a Material Handling Technician or Mechanic, Forklift Mechanic or Technician, Heavy Construction Mechanic or Technician, Field Service Technician or Mechanic, Equipment Mechanic or Technician, Diesel Technician, or Diesel Mechanic.

Responsibilities

Troubleshoot and repair heavy industrial, construction, and material handling equipment at customer locations, restoring units to operational and safety standards.
Communicate with salespeople, coordinators, managers, and customers about possible downtime and job progress.
Work safely and efficiently with minimal supervision to reduce equipment downtime.
Maintain safe working standards on customer sites and while operating DOT-rated company vehicles.