Heavy Field Service Technician

Hugg & Hall • El Dorado, AR

11h

About The Position

Hugg & Hall Equipment Company is seeking a Heavy Field Service Technician to join its Service Team. The role repairs heavy-classed industrial, construction, and material-handling equipment at various customer locations, troubleshooting issues and returning equipment to operational and safety standards. Technicians communicate with salespeople, coordinators, managers, and customers about potential downtime and job progress. They work safely and efficiently with minimal supervision, including when operating DOT-rated company vehicles.

Hugg & Hall Equipment Company is a full-service equipment dealer headquartered in Little Rock, Arkansas, and has operated since 1956. It has 17 locations across Arkansas, Oklahoma, and Louisiana, serves surrounding states, and provides equipment sales, rentals, parts, and service. The company employs more than 800 people and emphasizes safety, productivity, honesty, dependability, and responsibility. It is an equal-opportunity employer and states that safety comes first. Initial hiring requires passing a background check, physical abilities test, drug test, driving-record review, and DOT physical.

Requirements

• At least 3 years of mechanical training or education and/or experience in a related field.
• Possess, or be able to obtain, a complete line of tools, including specialized tools needed to perform jobs at customer locations.
• Be at least 21 years of age.
• Have a clean driving record.
• Be able to obtain DOT medical certification.
• Have a high school diploma or equivalent.

Nice To Haves

• Above-average communication skills.
• Ability to read schematics or be trained to read them.
• Ability to complete duties accurately and in a timely manner.
• Ability to work independently with minimal supervision.
• Related experience as a material handling technician or mechanic, forklift mechanic or technician, heavy construction mechanic or technician, field service technician or mechanic, equipment mechanic or technician, diesel technician, or diesel mechanic.

Responsibilities

• Troubleshoot and repair heavy industrial, construction, and material-handling equipment at customer locations.
• Return equipment to operational and safety standards.
• Communicate possible equipment downtime and job progress updates to salespeople, coordinators, managers, and customers.
• Work safely and efficiently with minimal supervision to reduce equipment downtime.
• Maintain safe working standards on-site and while operating DOT-rated company vehicles.

Benefits

• Competitive compensation.
• Quarterly performance bonuses.
• Overtime after 8 hours per day.
• Factory training.
• Medical, dental, vision, and life insurance, plus several supplemental benefits.
• Generous paid time off plan.
• Paid holidays.
• 401(k) with company match.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED